Compliance Monitoring Manager- Nelnet Bank

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

The Compliance Monitoring Manager is responsible for execution of compliance testing and monitoring programs. This is a key second line of defense role and is responsible for developing an effective compliance risk assessment, executing on compliance testing, evaluation, and monitoring processes and ensuring the effectiveness of internal controls used to comply with applicable regulatory, contractual, and business requirements for the Bank's products and services. The role is also responsible for effectively communicating the compliance methodology and results to Nelnet associates, management, clients, regulators, and auditors. As part of the second line of defense, the Compliance Monitoring Manager is a key member of the team which ensures compliance with all applicable federal and state laws, contractual requirements, and the company's policies and procedures.

JOB RESPONSIBILITIES:

1. Develops, coordinates, and oversees execution of the Bank's compliance risk assessment and compliance testing and monitoring programs

2. Performs targeted testing for consumer compliance and banking requirements, as well as Bank policies and procedures, by evaluating processes and controls in accordance with established timelines and compliance testing guidelines

3. Employs technical expertise to resolve complex compliance related issues

4. Monitors and validates the results and methodologies of the first line compliance testing teams

5. Identifies control deficiencies, evaluates risk implications, and draws the appropriate conclusions to best communicate with operational areas and management

6. Validates control weaknesses identified through quality checks, compliance testing, reviews, and examinations are tracked, properly evaluated, prioritized based on risk, responded to, and closed

7. Ensures compliance risks related to new systems, processes, products, and services are identified, assessed and proactively reviewed or tested when appropriate

8. Provides guidance to operational areas and management on requirements of applicable laws and regulations

9. Communicates opportunities and areas of improvement for compliance and/or operational activities such as enhancements to policies/procedures, processes, training or technology

10. Aggregates and monitors compliance testing and quality control results for trends, and escalates moderate to high risk concerns to the appropriate levels of leadership

11. Coordinates with the Bank Compliance team and the Corporate Compliance team to analyze industry news, including consent orders, civil investigations, lawsuits, etc., and ensures proper review is provided to protect our customers and the company

12. Obtains and maintains appropriate professional certifications and continually expands knowledge of industry related regulatory requirements, contract requirements, and compliance, risk management, and monitoring best practices

EDUCATION:

1. Bachelor's Degree in related field preferred. Certified Regulatory Compliance Manager (CRCM) or related certification preferred

EXPERIENCE:

1. 5+ years in audit, compliance, banking, risk management, or governance related field. Direct involvement with regulatory examinations (CFPB, FDIC, OCC, etc.) required

COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:

1. Thorough knowledge of compliance issues, laws and regulations relating to loan origination and servicing, such as Unfair, Deceptive, Abusive Acts or Practices (UDAAP) standards; Truth in Lending Act; Equal Credit Opportunity Act; Fair Credit Reporting Act, and student lending

2. In-depth experience with development and testing of compliance programs

3. Ability to work independently on multiple issues concurrently and to exercise independent judgment in establishing priorities

4. Ability to succeed in a fast pace, heavy workload, environment

5. Ability to communicate complex concepts

6. Excellent oral, written, negotiation and presentation skills with executive level management

7. Ability to adapt to highly diversified and changing environment

Pay Range for this role is - $100,000 - $130,000

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net.

Nelnet is a Drug Free and Tobacco Free Workplace.