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Compliance - Healthcare Risk Management Program Manager O-5 Billet Non-Supervisory Department of Homeland Security Immigration and Customs Enforcement ICE Health Service Corps IHSC Apply Print Share Save
Summary
The Compliance - Healthcare Risk Management Program Manager oversees risk management within ICEIHSC focusing on preventing reducing and controlling organizational loss while improving healthcare and safety for detainees. Responsibilities include incident reporting, root cause analysis, and enhancing patient safety. Requires healthcare expertise, advanced education, and certification in risk management.
This position is only open to USPHS officers and Call to Active Duty CAD candidates.
Overview
Help Accepting applications Open & closing dates 10042025 to 11032025 Salary1 to - 150000 per year Please note that the salary is dependent on the officers rank years in service and location of duty station. Pay scale & gradeCC 5 Location1 vacancy in the following location Washington DC Remote job No Telework eligibleNo Travel Required50 or less - You may be expected to travel for this position. Relocation expenses reimbursedYes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment typePermanent Work scheduleFull-time ServiceExcepted Promotion potentialNone Job family Series 0340 Program Management Supervisory statusNo Security clearanceOther Drug testYes Position sensitivity and riskCritical-Sensitive CSHigh Risk Trust determination processCredentialing SuitabilityFitnessFinancial disclosureNo Bargaining unit statusNo Announcement numberIHSC-HRMPM-O5-NS-2026 Control number846626800
Summary
The Compliance - Healthcare Risk Management Program Manager oversees risk management within ICEIHSC focusing on preventing reducing and controlling organizational loss while improving healthcare and safety for detainees. Responsibilities include incident reporting, root cause analysis, and enhancing patient safety. Requires healthcare expertise, advanced education, and certification in risk management.
This position is only open to USPHS officers and Call to Active Duty CAD candidates.
Overview
Help Accepting applications Open & closing dates 10042025 to 11032025 Salary1 to - 150000 per year Please note that the salary is dependent on the officers rank years in service and location of duty station. Pay scale & gradeCC 5 Location1 vacancy in the following location Washington DC Remote job No Telework eligibleNo Travel Required50 or less - You may be expected to travel for this position. Relocation expenses reimbursedYes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment typePermanent Work scheduleFull-time ServiceExcepted Promotion potentialNone Job family Series 0340 Program Management Supervisory statusNo Security clearanceOther Drug testYes Position sensitivity and riskCritical-Sensitive CSHigh Risk Trust determination processCredentialing SuitabilityFitnessFinancial disclosureNo Bargaining unit statusNo Announcement numberIHSC-HRMPM-O5-NS-2026 Control number846626800
Duties
Develop and implement risk management program initiatives and enact the changes in clinical practice policy and procedures to preserve the agencys assets reputation and quality of care. Provide policy guidance, consultation, and review of sentinel events. Assist in the development, review, and revision of policies and guides related to risk management annually or as necessary to reduce mitigating risks to the agency. Provide oversight, monitoring, and training of the incident reporting electronic tool. Coordinate risk management activities with facilities, e.g., root cause analysis, RCA of incidents that occurred in the facilities, and provide proactive risk reduction strategies. Collect data, monitor trends, and report results to Team Lead. Conduct medical record audits using electronic Clinical Works eCW for review of appropriate delivery of quality health services. Ensure established standards of care are monitored in IHSC-staffed facilities as well as in non-IHSC staff facilities throughout the United States. Maintain accountability and monitoring of risk management activities and identifying areas of improvement. Participate in the identification of opportunities for CQI recommendation of solutions for local facility issues and agency-wide concerns and implementation of plans and follow-up activities related to the risk management. Coordinate and assist with developing a corrective action plan for risk management and CQI issues identified. Provide oversight for monitoring and completion of assigned corrective action plans. Provides consultation or assessment of conditions in a detention facility which may originate from ICE, ERo, IHSC non-governmental organizations, or from detention facilities themselves. Assesses requests to identify key issues through additional fact-finding if necessary and determines the appropriate level of response. Conducts appropriate levels of inquiries in order to minimize risk to health and well-being of detainees and to the health of the public at large. Maintains accountability and monitoring of resources essential to program activities and meeting the mission and goals of IHSC. Maintains up-to-date calendar of activities in order to coordinate activities with other unit and division staff and administration. Conducts and/or coordinates inquiries related to risk management and CQI deficiencies and coordinates corrective actions with appropriate subject matter expert. Performs data analysis for tracking trending and reporting on incidences to drive change. Serves as a key advisor to IHSC National Quality Assurance NQA Committee. Other duties as assigned.
Requirements
Conditions of employment You must be a U.S. citizen to apply for this position. You must successfully pass a background investigation. You must successfully pass a drug screen. Males born after 123159 must certify registration with Selective Service. Requirements by Closing Date Unless otherwise noted, you must meet all requirements by the closing date of the announcement. Service Remaining Requirement Agreement Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC. ASSIGNMENT PAY AGREEMENT You must not have a current Assignment Pay Agreement. However, if you have a current Assignment Pay Agreement, it must be fulfilled within 90 days of your application submission. Applicants must be a current USPHS Commissioned Corps Officer or USPHS Call to Active Duty CAD candidate. Civilians are not eligible for this position. PHS officers must participate in IHSC TDY On-Call Schedule ITOS. ITOS is either an entire month or two 16-day periods a year, where depending on the needs of the agency, the officer is required to be available to serve.
Qualifications
PHYSICAL DEMANDS Sitting and/or standing for extended periods of time, 6-8 hours. Performing repeated bending motion. Average manual dexterity for computer operation. Phone use for extended periods of time. If licensed clinician or administration specialist, will be tasked to TDY within the department for a minimum of 30 days annually to assist with field operations. May require physical exertion such as lifting objects greater than 30 pounds. Required to perform CPR, emergency care, standing or kneeling. Must have the ability to assist sick, injured, or aging detainees or staff exiting the building, may require lifting, dragging, wheeling, or carrying someone who weighs significantly more than self. The work may necessitate some physical characteristics that will be required when responding to an emergency situation, such as running short distance, prolonged sitting or standing, 6-8 hours, and working in an austere environment. Must perform the duties of the job in a stressful and often austere environment without physical limitations. Must be able to travel up to 30.
REQUIRED KNOWLEDGE SKILLS AND ABILITIES Must be a Registered Nurse, Nurse Practitioner, Physician Assistant, or in a Healthcare or Healthcare Administration related field. Qualifying degree for the officers category and an advanced degree, e.g., R.N., MPH, from an accredited institution plus a minimum of four years of professional experience relevant to the officers category. Of the total professional experience, officer must possess at least two years of experience related to management, administration, evaluation of public health programs, quality improvement, or related areas of expertise, such as health care risk management and/or compliance. If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligations of their licensing or certifying body to maintain currency. This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency. Advanced degree, e.g., MA, MS, from a recognized accredited institution. Three years of experience related to healthcare quality management, administration, and/or health program management. Certification in Healthcare Quality or Risk Management, or able to obtain certification within 1 year of employment experience in healthcare quality management, CPHQ certification strongly recommended. Maintains clinical professional skills via continuing education opportunities. Maintains basic readiness status. Experience with information systems and computer programs. Experience in program development, review, implementation, and evaluation, to include developing fiscal year planning reports. Proficient knowledge of applicable detention health care standards, specifically PBNDS, NCCHC, and ACA, and ICE FRS, as applicable. Ability to independently perform the functions and duties listed above, where applicable, with minimal to no supervision. Ability to communicate effectively in both written and oral formats, highly effective teaching skills to ensure goal-directed outcomes. Ability to interact well and collaborate with all levels of personnel and management in ODCR, IHSC, ERO, ICE, and DHS offices, and with the Federal GS employees and contractors