Prefered/Required Skills, Experience: Bachelor's Degree required; JD (Juris Doctor) a plus. Relativity and/or Brainspace experience required; eDiscovery technical certification(s) preferred Minimum of 4 years of professional work experience required. Compliance and/or healthcare experience strongly preferred Broad knowledge of eDiscovery technology and the collection, processing, review and production of electronically stored information (Client). Overarching responsibilities: Oversight and responsibility for the proactive Email Monitoring Program. Management and oversight of day-to-day operations of the Compliance QUESTionLine. Take Ownership and maintenance of data and reporting for the Compliance Policies Team. Support Compliance Director on special projects as needed. QUESTionLine Responsibilities: Review inquiries received and triage as appropriate. For compliance questions, provide timely policy guidance to teammates and document clearly within system (EthicsPoint). Understand and be able to interpret compliance policies to provide appropriate guidance. Communicate policies, procedures, and potential risk in an easily digestible manner. Analyze data to define and understand problems, perform research, and evaluate alternatives to assist leadership in decision making regarding program enhancements or areas of improvement. Escalate issues to leadership, legal, and/or the Investigations team, as appropriate. Review and track compliance forms and approvals related to policies. Help review and provide feedback for compliance policies, trainings and job aids as needed. Participate in committees or independently review forms and requests for compliance risk and provide appropriate guidance and/or approvals. Email Monitoring Responsibilities: Manage ongoing compliance email monitoring process, including, conducting monthly reviews in Relativity and Brainspace and completing preliminary research on potential issues identified. Document rationale for decision to conduct additional follow up or create a case in EthicsPoint Case Management System for matters requiring additional investigation. Model continuous improvement in day to day working practices, consistently iterating on processes to ensure efficiency in risk mitigation. Build and maintain positive relationships within Compliance department and across departments. Analyze data to identify themes and trends and present to senior compliance leadership on an ongoing basis. Communicate findings to leadership and make recommendations for next steps related to issues identified.