Exceptional Hospitality Starts with You
Picture yourself brightening someone''s day. When you join our Hotels team, that''s exactly what you''ll do every time you come to work! As a Complimentary Breakfast & Evening Reception Supervisor, you''re not just overseeing food and beverage service - you''re creating memorable guest experiences that bring people together. From ensuring a seamless breakfast service to leading engaging evening receptions, you''ll play a key role in delivering the welcoming atmosphere Embassy Suites is known for.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Here''s what you''ll do during a typical day:
Lead daily food and beverage operations: Supervise and coordinate all activities for the complimentary breakfast and evening reception programs, ensuring exceptional guest experiences and efficient service execution
Deliver outstanding guest service: Monitor guest interactions and service standards, resolving concerns promptly and creating a welcoming, hospitable environment
Ensure quality presentation and service: Oversee food and beverage setup, presentation, replenishment, and cleanliness to maintain brand and quality standards throughout each service period
Support team performance: Train, schedule, coach, and supervise team members, providing ongoing guidance to foster engagement, accountability, and service excellence
Manage inventory and supplies: Monitor product levels, order supplies, and maintain appropriate inventory to support uninterrupted operations while minimizing waste
Coordinate service preparation and breakdown: Ensure breakfast and reception areas are properly prepared before service and cleaned, organized, and secured afterward
Maintain compliance standards: Uphold all health, safety, sanitation, food handling, and alcohol service regulations while promoting a safe environment for guests and team members
Drive operational excellence: Monitor service efficiency, identify opportunities for improvement, and implement best practices to enhance guest satisfaction and team productivity
Here''s what you''ll do during a typical day:
Lead daily food and beverage operations: Supervise and coordinate all activities for the complimentary breakfast and evening reception programs, ensuring exceptional guest experiences and efficient service execution
Deliver outstanding guest service: Monitor guest interactions and service standards, resolving concerns promptly and creating a welcoming, hospitable environment
Ensure quality presentation and service: Oversee food and beverage setup, presentation, replenishment, and cleanliness to maintain brand and quality standards throughout each service period
Support team performance: Train, schedule, coach, and supervise team members, providing ongoing guidance to foster engagement, accountability, and service excellence
Manage inventory and supplies: Monitor product levels, order supplies, and maintain appropriate inventory to support uninterrupted operations while minimizing waste
Coordinate service preparation and breakdown: Ensure breakfast and reception areas are properly prepared before service and cleaned, organized, and secured afterward
Maintain compliance standards: Uphold all health, safety, sanitation, food handling, and alcohol service regulations while promoting a safe environment for guests and team members
Drive operational excellence: Monitor service efficiency, identify opportunities for improvement, and implement best practices to enhance guest satisfaction and team productivity