Community Support Specialist - MHP (CCBHC IA)

UnityPoint Health

Davenport, Iowa

JOB DETAILS
SKILLS
Behavioral Health, Case Management, Clinical Study Publications, Community Support, Crisis Intervention, Customer Training, Driver's License, Electronic Medical Records, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Human Health, Maintain Compliance, Microsoft Office, Nursing, Psychiatry and Mental Health, Psychology, Regulations, Social Work, Sociology, Time Management, Treatment Plan, Tuition Reimbursement
LOCATION
Davenport, Iowa
POSTED
1 day ago
Overview:

Shift: Full-time, Monday–Friday, 8:00 AM - 4:30 PM

Join the Robert Young Center as a Community Support Specialist! As a member of the Iowa Assertive Community Treatment (ACT) team, you'll provide trauma-informed, community-based case management and support to adults with severe mental illness. You'll coordinate treatment plans, provide crisis intervention, connect clients with community resources, and collaborate with an interdisciplinary team to help individuals achieve their recovery goals.

This position serves clients throughout the five Iowa CCBHC counties: Scott, Muscatine, Clinton, Jackson, and Cedar. Candidates who reside in Scott, Muscatine, or Clinton County are preferred, as office space is available in these locations and the majority of clients are served there.

Why UnityPoint Health?:

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:      

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.   
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities:
  • Provide case management and ongoing support for adults with severe mental illness in community-based settings.
  • Complete diagnostic assessments, develop individualized treatment plans, and coordinate care throughout the recovery process.
  • Deliver individual and group counseling, crisis intervention, and connect clients with community resources and support systems.
  • Collaborate with an interdisciplinary team, including providers, nurses, social workers, and behavioral health professionals, to optimize client outcomes.
  • Educate clients and families on mental health conditions, medications, treatment plans, and daily living skills.
  • Maintain accurate, timely clinical documentation while ensuring compliance with HIPAA and all regulatory standards.
  • Deliver compassionate, trauma-informed, person-centered care that promotes recovery, independence, and overall well-being.
Qualifications:
Education:
  • Bachelor's degree required with at least 30 semester hours (or equivalent quarter hours) in a human services field such as Social Work, Counseling, Psychology, Sociology, or Human Services.

Experience:

  • Minimum of two years of supervised experience in mental health or human services.
  • Experience working with individuals with severe and persistent mental illness preferred.
  • Proficiency in Microsoft Office and Electronic Medical Record (EMR) systems.

License(s)/Certification(s):

  • Valid driver's license required.
  • Crisis Prevention Institute (CPI) certification required within six months of hire.

*Specific offers are determined by various factors, such as experience, skills, internal equity, and other business needs. The salary range listed does not include other forms of compensation which may include bonuses/incentive, differential pay, or other forms of compensation or benefits that may be applicable to this role. 

About the Company

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UnityPoint Health