
Call Center - Customer Service Representative - Contract TalentBurst, Inc.
- $22.02 Per Hour
| Location | Lake Forest, CA |
| Salary | $21 Per Hour |
We are a mid-size Homeowners Association (HOA) located in Lake Forest. We are seeking a WEEKEND AM shift - Community Services
Representative (Sat & Sun 9:00 AM to 2:30 pm). We offer:
* A resort-style workplace
* A positive work environment
* Competitive pay and benefits
OVERVIEW:
* Using a friendly and professional demeanor, responsible for the enforcement of rules relating to members and authorized guests who use the clubhouse & outdoor facilities
* Monitor community and respond to reports of illegal parking per established procedures
* Monitor lakes for unauthorized fishing or boat launches
SUMMARY:
To represent the Association and Board of Directors as a Community Service Representative (CSR) Responsible for the enforcement of Association and Rules and Regulations. Reports to the Property Service Manager with significant contact with residents, guests, outside groups and associations and employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
•Responsible for the enforcement of rules relating to members and authorized guests who use the clubhouse, outdoor facilities, or attend clubhouse-sponsored events.
•Conducts community observance patrols making note of CC&R violations per established procedures.
•Monitors lake for unauthorized fishing or boat launches.
•Monitors community or responds to reports of illegal parking per established procedures.
•Contacts and/or responds to homeowners regarding CC&R violations per established procedures.
•Responsible for securing the clubhouse facility at closing by locking all gates, windows, doors and activation of the security and fire alarm systems.
•Maintains daily shift log report per established procedures.
•Performs routine clerical work including but not limited to filing, scanning and shredding as needed.
•Performs as back-up to front desk covering breaks and lunches.



