Community Response Officer

Block by Block

Louisville, KY

JOB DETAILS
SALARY
SKILLS
Communication Skills, Community Relations, Crime Prevention, Customer Support/Service, Customer Training, Diversity, Driver's License, English Language, Federal Aviation Administration (FAA), High School Diploma, Incident Response, Investigative Reports, Law Enforcement, Lift/Move 50 Pounds, Problem Solving Skills, Public Safety, Reporting Skills, Spanish Language, Surveillance, Unmanned Aircraft Systems (UAS)
LOCATION
Louisville, KY
POSTED
28 days ago

Job Title: Community Resource Officer - Must have 2 yrs security/law enforcement experience.

Pay Rate: $25.00 per hour (weekly pay, pay advance before pay day, free uniforms, great benefits!)

Required Experiences:

  • Minimum 2 years' experience REQUIRED in Law Enforcement: Police, Military MP, Peace Officer, Probation/Corrections, Security or similar
  • Must be at least 18 years of age.
  • Very friendly, approachable, customer-centric personality
  • Valid Driver's License
  • Must have longevity on most recent jobs.

Our security division combines traditional security functions with a people-first approach. Our teams are highly trained in customer service, de-escalation, situational awareness, and community relations, ensuring that every interaction builds trust and enhances public safety.

JOB SUMMARY:

The Safety Response Team (SRTs) will patrol and monitor an assigned area on bike and/or foot to report any suspicious activities to local authorities. SRTs will engage with area stakeholders, visitors, and residents to determine safety concerns and develop problem-solving strategies to effectively resolve these issues.

KEY RESPONSIBILITIES:

  • Patrols properties, verifies access, and monitors to maintain safety and security
  • Provides a strong security presence to deter criminal activity, enforce client rules, and actively address any unwanted behaviors
  • Firmly, calmly, and courteously requests compliance from persons violating client rules or committing crimes, such as aggressive panhandling, loitering, or any disruptive behavior or high-pressure situations
  • Observes, monitors and patrols designated areas or zones while identifying and addressing any security concerns
  • Responds to any incidents, investigates disturbances, and reports findings accurately and professionally
  • Creates written, detailed, and accurate Incident reports and property condition reports
  • Provides accurate descriptions of persons, vehicles, and other similar identifiers to law enforcement and others when needed
  • Must have excellent communication skills in order to provide successful de-escalation strategies
  • Must be able to speak, read, and write the English language in order to create basic reports. A high proficiency in the Spanish language is preferred but not required.
  • Must maintain a positive, friendly, approachable, professional demeanor in full compliance with applicable laws, regulations, policies, procedures and Block by Block standards of expected professionalism

EDUCATION AND CERTIFICATIONS:

  • High School diploma or GED equivalent required.
  • Certifications in de-escalation techniques, defensive tactics, chemical irritant or pepper spray, crime prevention, knowledge of surveillance camera systems, and FAA Part 107 drone pilot certification are also beneficial

PHYSICAL ABILITIES:

  • Must have the ability to traverse continuously on bike or foot during an eight-hour shift, with normal breaks (two fifteen-minute breaks, and one thirty-minute meal break).
  • Must have the ability to stand for extended periods of time.
  • Must be able to work outdoors in all conditions with the provided free uniforms for all weather.
  • Must have the ability to lift 50 lbs., twist, bend, and stoop occasionally.

Reasonable accommodations may be made to allow individuals with disabilities to perform the essential functions of the job.

Block by Block is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Company

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Block by Block