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Community Manager

Catholic Charities Serving Central Washington

Prosser, WA

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JOB DETAILS
SALARY
$20–$26 Per Hour
JOB TYPE
Full-time, Employee
SKILLS
Accidental Death and Dismemberment (AD&D), Accounting, Administrative Skills, Adobe Product Family, Affordable Housing, Bidding, Billing, Budget Management, Budgeting, Coaching, Contract Approval, Driver's License, Employee Assistance Plan, English Language, Event Management, Legal, Liability Insurance, Life Insurance, Maintain Compliance, Mathematics, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multilingual, Operations, Organizational Skills, Physical Demands, Property Maintenance, Property Management, Record Keeping, Regulations, Regulatory Compliance, Rentals, Resident Retention, Retention Programs, Safety/Work Safety, Spanish Language, Tax Credits, Tax Regulations, Time Management
LOCATION
Prosser, WA
POSTED
30+ days ago
Description

The Community Manager is responsible for overseeing the daily operations of a 60-unit affordable tax credit property serving elderly residents. This role ensures that the community remains safe, well-maintained, and compliant with all housing regulations and tax credit requirements. The Community Manager provides responsive, resident-centered support, coordinates maintenance needs, manages leasing and occupancy processes, and maintains accurate records. This position plays a key role in fostering a positive living environment and ensuring that residents receive quality service and support.

Responsibilities:


Understands and enforces the CCHS property management policies and procedures; the community's rules and regulations; and the terms of the lease and other addenda to the lease.
Achieves the goals and objectives established for the property.
Complies with the Washington state residential Landlord & Tenant Act all other governmental laws and regulations.
Immediately reports any safety or health hazard or usual event to supervisor.
Operates the property within the budgeted guidelines established for the property.
Ensures all services and work are completed as contracted prior to approval of invoices.
Ensure all invoices are coded in accordance with the descriptive Chart of Accounts. Promptly approves and submits all property invoices for payment.
Ensures that site employees promote high standards of professional appearance and positive relationship with residents, owners, co-workers, contractors, and vendors.
Ensures courteous and timely response to all resident requests and work orders and implements resident retention programs.
Monitors and verifies that applicants selected from the waiting list are qualified in compliance with funder requirements.
Assists in budget preparation and budget tracking.
Shows units available to be rented. Conducts move-in inspections and completes condition checklist with the Maintenance Technician.
Personally, inspects the property daily, including all common areas, parking lots, and vacant apartments.
Verifies and recertifies resident income, assets, and applicable deductions per funding requirements to determine eligibility.
Prepares and distributes financial, leasing, and other related reports and documents promptly.
Maintains accurate and complete resident, unit and property records.
Collaborates with the Residential Services Coordinator to ensure that resident services and property management are compatibly carried out.
Ensures that all tenants are timely in payment of rent, maintenance charges and other charges due.
Issues warning notices and eviction notices, coordinates repayment plans, and attends tenant hearings,
Ensures compliance with Fair Housing Laws. Facilitates positive and effective resolution of tenant related problems and complaints and refers residents to appropriate resident service providers, as necessary.
Obtains competitive bids and proposals for any work or services necessary for daily operations of the property.
Performs all work assignments as requested by supervisor.

Qualifications

Job Requirements:

The following requirements are those that are normally required for the performance of this position. Any disabled applicant who does not meet one or more of the requirements, but who can perform the essential functions of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.

Physical Requirements:

This position normally requires the physical demands of standing, walking, bending, lifting or performing other work requiring moderate physical exertion, talking, and hearing on a regular basis to perform the job requirement. These physical demands are required up to 90% of the time.

Non-Physical Requirements:

Education


High School Diploma or General Equivalency Diploma (GED)

Experience


Prior working experience in the property management field.
Demonstrated computer, accounting, and clerical skills necessary to meet position requirements.
Two years of supervisory experience preferred.

Special Skills


Must be Proficient in Word, Excel, outlook and Adobe and property management software applications
Knowledge of pertinent Federal, State, and local codes, Laws, and regulations sufficient to perform job duties.
Must be self-motivated, able to work independently and be able to perform duties with minimal supervision.
Must be able to work well with people from diverse social and economic backgrounds.
Ability to read and comprehend simple instructions and short correspondence.
Basic Math (addition, subtraction, multiplication, division)
Ability to receive and follow written instructions.
Bilingual (English/Spanish) preferred, but not required

Licensure, Registration, Certification


Valid Washington State driver's license and minimum required liability insurance for WA State
Must be deemed insurable as determined by Catholic Charities' liability insurance provider

Employment is conditional upon:


Being cleared by criminal background check and fingerprinting when required

Wage Range: $20 - $26, depending on experience

This position includes a two-bedroom on-site manager unit as part of the compensation package.

Work Schedule: Monday - Friday, 8 am to 5 pm. The Community Manager must be available for after-hour emergencies, as needed, to ensure the safety of residents and the property.

Work Location: St. Anthony Terrace - 60 Units

Benefits:


13 paid holidays, 12 days of vacation, 12 days of sick leave per year
Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment
Basic Life Insurance paid 100% by Catholic Charities
Flexible Spending Account eligibility following 6 months of employment
Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment
Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft
Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools
Annual longevity awards begin at 5 years of employment

It is the practice of Catholic Charities to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, sex, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, gender expression, or any other characteristic protected by applicable law. Applicants from underrepresented backgrounds are encouraged to apply. We gladly offer reasonable accommodations to individuals with disabilities to support participation in the hiring process and employment.

Excited about this role, but don't meet 100% of the expected qualifications listed above? We'd still love for you to apply! Catholic Charities Serving Central Washington is committed to building a diverse and inclusive workforce where unique experiences are valued and everyone has the opportunity to contribute. Research has continuously shown that women and people of color are less likely to apply to jobs unless they meet all the listed qualifications. We want to help overcome this trend and seek to make space for unique and relevant skills and attributes. So, when applying to Catholic Charities Serving Central Washington, rest assured that your application is reviewed by a living, breathing human being, and evaluated based on key competencies needed for success in the position. Questions or concerns? Contact recruiting@catholiccharitiescw.org, we'd be happy to connect!

You can do the work you love, be your authentic self, and make an impact in the lives of thousands. We believe in a culture rooted in community, collaboration, and growth. As an agency we are inspired by our Mission of bringing hope to life, especially those most in need

About the Company

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Catholic Charities Serving Central Washington