Community Manager

Ready to Lead? Discover This Exciting Managerial Role!

Summary:

• Model and instill the company’s mission, vision, and values in all associates and fosters an environment that promotes success. 
• Supervise Resident Services position and Service Manager directly and Service Team indirectly. 
• Set short-term and long-term performance goals with direct report associates to achieve established benchmarks. 
• Conduct bi-weekly all associate operations and sales meetings to provide feedback and guidance on overall property and sales related performance goals and expectations. 
• Partner with Learning & Development to ensure all direct report associates attend and complete onboarding, on-going, Fair Housing, and annual compliance training. 
• Develop and drives strategies to control expenditures, achieve budgeted revenue, and outperform sub-market peers. 
• Ensure all purchase decisions, vendor selections, and invoice processing are completed in adherence to the Procurement Policy by all members of the site. 
• Contribute to achieving exceptional customer satisfaction by promptly addressing resident concerns. 
• Proactively maintains a high-quality living environment for the residents. 
• Oversee organization and execution of resident appreciation events and resident engagement activities. 
• Oversee the management of the resident renewal program achieving company resident retention goals. 
• Assist at other Windsor Communities as directed by Divisional Manager. 
• Perform additional assignments as directed. 

• 20% off housing at any Windsor Community! 
• Annual vacation and personal time including:   
  • 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave after completing one year of employment, 10 paid holidays annually, and up to 3 floating days.
• Medical, dental and vision insurance. 
• Company matched 401(K). 
• Cell phone stipend, $500 bi-annual apparel allowance, tuition assistance & up to $300 annually for fitness reimbursement.