Administrative Management, Administrative Skills, Best Practices, Budgeting, Calendar Management, Career Counseling, Community Programs, Community Support, Consulting, Corporate Policies, Disciplinary Action, Documentation, Employee Orientation, Funding, Inventory Management, Nursing, People Management, Plan Meetings, Project/Program Management, Public Transport, Quality Management, Record Keeping, Regulations, Safety/Work Safety, Staff Training, Time Management, Treatment Plan
LOCATION
Nashville, TN
POSTED
30+ days ago
GENERAL FUNCTION:
Community Managers shall be responsible for carrying out administrative and programmatic duties for their assigned caseload. This includes ensuring that the supported person(s) needs are met, staff coverage is in place, services are provided as authorized, staff are professionally trained; documentation is complete and accurate, and all areas under their responsibility meet state & licensure requirements. The Community Manager supervises the Direct Support Professionals / Job Coaches and is responsible for implementing the staffing schedules in accordance with approved services.
ESSENTIAL FUNCTIONS:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to be assisted with performing the essential functions of this position.
Community Supervision
Assist with supervision, evaluations, completion of disciplinary actions, hiring of Direct Support Professionals in the locations assigned, with input and approval of the Community Program Manager, Assistant Program Director and/or Regional Director.
Attend planning meetings as required. Also participate in the development of person(s) supported plans of care / PCSP (Person Centered Support Plan)) and activity calendars if required. Document progress in monthly reviews. Assure community support is in accordance with the plan of care.
Schedule staff meetings and training as required (agenda items to include proper implementation of person(s) supported programs, company policies and procedures, orientation of inexperienced staff, to include job shadowing). Assure that communication is maintained with all staff. Assure appropriate coverage of all shifts and the completion of all duties.
Assure safe transport of and accompany person(s) supported as needed to events, job sites, and medical appointments utilizing company vehicle, personal vehicle, or public transportation. Assure programmatic and administrative supervision of staff on all shifts.
Assure that all aspects of the person(s) supported records (hard copy and electronic) are current and conform to all regulations and standards. Including review of Electronic Records daily to assure that daily notes are entered by all staff in the home and meet expectations of funding sources.
Ensure that medical appointments and follow-up are completed as required and in a timely manner. This includes but is not limited to:
Ensure trained staff are assigned to accompany the person(s) supported to the appointment and/or be prepared to also assist if needed
Staff are properly prepared with the necessary information and documentation required to communicate the person(s) supported needs during the appointment
Ensure consults and details of the appointment along with any follow-up appointments is documented in the electronic record and communicated to the agency nursing team as required
Assure all incidents are reported according to policies and procedures promptly and timely.
If applicable, maintain records and security for personal and company funds (ex. food stamps, personal spending, and business checks). Maintain an inventory of person(s) served possessions. Procure additional items as needed and approved.
Maintain expenditures within the approved budget for community activities.
Maintain a safe and clean work environment in accordance with all standards; this includes the vehicle.
Assure that monthly fire and emergency drills are conducted and properly documented according to policy and procedures, if applicable.
Complete and disseminate weekly/monthly activity calendars including all appointments, outings, events, in-services, meetings, etc. scheduled for the time. Note revisions, as necessary.
Perform other duties as assigned by supervisors.
This position is expected to have open, honest, and timely communication with person(s) served, peers, external stakeholders, and supervisors.
OTHER FUNCTIONS:
Exhibit behaviors and best practices consistent with the vision and values of Support Solutions.
Practice safe work habits to minimize potential safety and health hazards and to maintain a safe work environment. Attending all training as scheduled.
Work as part of the team to ensure that Support Solutions Quality Management principles (Plan, Measure, Assess, Improve) are practiced and achieved.
Operate agency vehicles and personal transportation in a safe manner.
Perform other job-related duties as may be assigned by designated and/or authorized staff.
This job description does not list all the duties of this position. You may be asked by supervisors, managers, or authorized staff to perform other duties. You will be evaluated partly based on your performance in the tasks listed in the job description. Support Solutions reserves the right to revise this job description at any time. The job description is not a contract for employment and employee, or employer may terminate employment at any time.