Community Manager

Location of opening: Chardon, OH

As a Community Manager, you will have responsibility for the operational aspects and the continued profitability of your community and will serve as the day-to-day point of contact for residents at our Manufactured Home community. You will be in charge of everything from capital improvements, administrative activities, marketing, leasing and home sales of new and pre-owned homes, to property maintenance, budgeting, human resource management and, most importantly, resident relations. Ensuring a positive atmosphere and responsive service for the members of your community will not only mean satisfied long-term residents, but also better word of mouth referrals!

Responsibilities/Skills:

• Ensure residents receive the highest levels of service consistent with our customer service philosophy
• Handle and resolve resident/customer service issues in a timely and professional manner
• Maintain properties to ensure they look their best at all times
• Develop a marketing strategy and maintain effective advertising to attract prospective residents to community
• Market model, pre-owned, and brokered homes for sale
• Coordinate and manage the lease purchase program, including repairs, leasing, sales, refurbishments, closings, and follow-up
• Meet or exceed home sales and leasing budgets
• Manage the rent collection process, including depositing income from home sites and filing to collect on delinquent debts
• Monitor and manage monthly operating budgets and prepare monthly reports on P & L variances
• Oversee capital expenditure improvements
• Other duties and projects as assigned

Requirements

• Proficient in computer skills and software, including Microsoft Office.
• 3 - 5 years of experience property management
• Mobile home experience a plus
• Rent Manager experience a plus
• Must have flexibility to work weekends when required
• Must have strong written and verbal communication skills as well as excellent organizational skills.

Benefits Include:

• Medical, dental, and vision insurance
• 401(k) with company matching
• Paid time off
• Company-paid life insurance
• Short-term disability coverage
• Telehealth and mental health support
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
• Employee assistance program
• Voluntary benefits including life, disability, legal, and pet care options

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

License/Certification:

• Driver's License (Required)

Work Location: In person