Community Manager
Location: Antioch, TN- On-site | Schedule: Full-Time, 40 Hours/Week
Madison Communities is seeking a dynamic and results-driven Community Manager to lead and inspire our on-site team. This role is responsible for overseeing all aspects of community operations, driving resident satisfaction, and ensuring the success of the property. If you have a passion for leadership, customer service, and property management, we’d love to hear from you!
What You’ll Do:
- Lead & Inspire: Manage and motivate your team to deliver exceptional service and create a thriving, engaged community.
- Drive Performance: Oversee all community operations, ensuring the property meets and exceeds financial and occupancy goals while adhering to budgetary guidelines.
- Build a Winning Team: Recruit, hire, train, and coach staff, fostering a culture of excellence through performance feedback, recognition, and professional development.
- Deliver a Five-Star Experience: Ensure top-tier customer service for residents, prospects, owners, and investors through outstanding communication and community engagement.
- Optimize Property Success: Conduct property walk-throughs, ensure apartment homes are show-ready, and drive leasing activities (35% of the role).
- Maximize Marketing & Leasing Efforts: Develop and implement strategic marketing plans, analyze market trends, and adjust pricing strategies to maintain occupancy goals.
- Operational Excellence: Manage budgets, oversee contracts and capital projects, and ensure seamless day-to-day property operations.
What You Bring:
- Proven Leadership: 3+ years of experience in property management with successful supervisory experience.
- Luxury Lease-Up Experience: Preferred background in managing Luxury Class A properties and new lease-ups.
- Marketing & Sales Expertise: Strong ability to promote the community, drive leasing activity, and build strong resident relationships.
- Financial Acumen: Ability to analyze financial reports and make data-driven decisions.
- Tech-Savvy: Experience with Yardi, Rent Café, and CRM software is a plus! Proficiency in Microsoft Office Suite, including Excel, is required.
- Customer-Centric Mindset: Exceptional interpersonal skills with the ability to interact with diverse personalities and provide outstanding service.
- Organized & Resourceful: Strong multitasking skills with the ability to prioritize and execute tasks efficiently.
What We Offer:
Competitive Compensation & Benefits Package:
- 401(k) with company match
- 80% company paid medical benefits
- Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
- Short/Long Term Disability
- Company paid basic life insurance
- Paid parental leave
- Generous paid time off
- Employee discounts & referral programs
- Mental Health Support – Employee Assistance Program (EAP)
Schedule:
- Full-time | 8-hour shifts
- Monday–Friday with weekends as needed
Are you ready to make an impact? Join Madison Communities and be part of a team that values leadership, innovation, and a commitment to excellence.
Apply today!