Community Health Worker - Spanish Speaking Preferred

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Job Type

Full-time

Description

Join Elicas mission and become a part of a team where every day is an opportunity to make a positive impact in your community!

At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives.

We are currently hiring for a Community Health Worker to join our growing team!

WHAT YOU'LL DO:

Under the direct supervision of the Enhanced Care Management Teams Leadership, the Community Health Worker - ECM (CHW-ECM) will be responsible for supporting Members in improving their whole health, through outreach and engagement activities, which are partially field based. The CHW - ECM works closely and collaboratively with the Enhanced Care Management Care Manager team, to ensure high quality and seamless care for Members.

BENEFITS:

• Retirement Savings Made Easy: Enjoy a 403(b) retirement plan with up to 4% employer matching and 100% immediate vestingstart building your future from day one!
• Comprehensive Healthcare Options: Choose from two Anthem Blue Cross PPO plans for medical, plus dental and vision coverage for you and your family.
• Employer-Funded HRA: Our Health Reimbursement Arrangement helps cover out-of-pocket medical costs, giving you peace of mind.
• Flexible Spending Accounts: Take advantage of two FSA options: Health Care FSA and Dependent Care FSA, tailored to suit your needs.
• Security for the Unexpected: We provide company-paid basic Life and AD&D Insurance, with options to enhance coverage.
• Enhanced Protection: Explore additional benefits like Hospital Indemnity, Critical Illness, and Accident Insurance, plus ID Theft Protection and Pet Insurance.
• Time to Recharge: Enjoy accrued paid time off, paid holidays, and Employee Assistance Plan (EAP) access, which includes counseling, financial, and legal services, along with a vast library of online resources.
• Invest in Yourself: Benefit from our Tuition Reimbursement Program for ongoing education and growth, plus CME/CEU and license reimbursements for eligible roles.

This is more than just a benefits packageits a commitment to your health, well-being, and professional success!

Learn more about Elicas services and mission at our website or check us out on Facebook.

Compensation - Dependent Upon Experience

$25.00 - $27.00an hour

Requirements

Essential Job Functions

• Provide support, empowerment, mentorship, education for patients with health challenges, including substance use and mental health issues.
• Evaluate client eligibility for CalAIM benefits in accordance with program criteria; compile, verify and submit supporting documentation to health plans for determination and approval.
• Perform telephonic, mail and in-person outreach to lists of Medi-Cal beneficiaries identified due to high utilization of emergency medical care, homelessness status, SMI/SUD, and/or various chronic conditions.
• Work collaboratively with identified agency partners to conduct outreach in the community, focusing on those who are most vulnerable.
• Establish and maintain positive, productive working relationships with mental health programs, shelter programs, police (and other local officials), and providers of community services.
• Assist in obtaining health coverage insurance and housing readiness documentation such as ID, social security card and income verification including coordination of transportation to appointments as necessary.
• Work in various environments, including shelters, street outreach, home visits, homeless encampments and community clinics.
• Maintains clients confidentiality and strict adherence to confidentiality requirements.
• Work with internal and external navigators from other agencies to ensure coordinated outreach approaches.
• Work with internal and external teams to confirm health coverage and ensure comprehensive health services, nutrition programs and other community resources.
• Maintain complete and timely client records, daily activity logs, mileage logs, and other reports as directed.
• Collaborate with ECM Care Managers to support individuals enrolled in the ECM program.
• Communicate with clients, caregivers, and multidisciplinary providers to coordinate care and ensure access to appropriate services.
• Attend team meetings, case conferences, training workshops and community meetings as needed.
• Other duties as assigned.

Qualifications, Experience and Essential Skills: Education and Experience

• Education: High School Diploma or equivalent required, Associates degree or higher (preferred);

• Certifications: Community Health Worker certificate or minimum 12 months of work experience in a similar role (preferred);

• Experience:

• Minimum one (1) year of experience in outreach and inter-agency referral services preferred;

• Minimum one (1) year of experience with Electronic Medical Records (EMR), EPIC preferred;

• Knowledge of:

• Knowledge of Sacramento, Placer and Yolo County Community Resources strongly preferred;

• Knowledge of basic medical terminology strongly preferred;

• Strong understanding of HIPAA;

• Current BLS and First Aid certification preferred;

• Bilingual/Multilingual in English and Spanish, Farsi, Dari, Russian, Arabic, Hmong, Vietnamese, Korean, Chinese, and/or American Sign Language highly preferred.

Essential Skills/Abilities

• Computer and technology skills:
• EHR systems, EPIC OCHIN preferred;
• Proficient with Microsoft Office and Google Workspace;
• Possess strong organizational skills;
• Reliable form of transportation with clean driving record;
• Must demonstrate a high level of verbal, writing and listening skills;
• Ability to coordinate between various data sources and data entry systems;
• Ability to work outside of the office up to 6 hours per day for 2 or more days a week, year round (not a work from home role);
• Ability to work appropriately and effectively within a variety of communities with varying populations, possessing strong interpersonal skills;
• Ability to distribute and maintain records and files;
• Ability to operate a computer, laptop, and/or cell phone.

Physical Requirements and Work Environment

The work environment is characteristic of the healthcare facility environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to handle or lift. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet to moderately loud; incumbent must be able to focus in an environment with many distractions.

The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves or their homes. The employee may experience a number of unpleasant sensory demands associated with the clients use of alcohol and drugs, and the lack of personal care. The employee may also be exposed to bodily fluids (blood, urine) and hazardous chemicals. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Requirements

• Must have a current and valid California drivers license and the ability to provide proof of personal auto insurance on the vehicle driven during working hours.

• Potential Scheduled Hours

• Shifts scheduled between the hours of 7:30 am to 5:00 pm Monday through Friday, 40 hours per week .

• Travel:

• Location of potential travel: Sacramento, Placer and Yolo Counties.

Salary Description

$25.00 - $27.00 an hour