Community Health Worker - Birthing Families Navigation

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.

Erie Family Health Centers, a nationally recognized top workplace with 14 sites in Chicago and suburbs, is looking for a valuable addition to our Case Management department! The Community Health Worker (CHW) is a critical member of the Birthing Families Navigation Team. CHW supports Birthing Family Navigators in maintaining client service data in electronic health record and funder data management systems. The CHW directs all referrals received, completes all of the participant enrollments across all the MCH programs, runs reports, and reviews caseload of each Birthing Families Navigator in funder data management system. Due to role's responsibility for supporting Birth Families supportive services across Erie, CHW needs to have flexibility with schedule and site, and be able to work every other Saturday.

At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 15 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement.

• Compensation is based on each candidate's experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered.

Main Duties & Responsibilities

• Works with team leadership in monitoring Erie procedures in programs as assigned.
• Enrolls referred clients in appropriate program and manages all the enrollments in electronic medical record and funder data management systems in accordance with agency policies and procedures and federal, state and city requirements.
• Under direction from team leadership, Community Health Worker prepares and provides appropriate documentation (i.e., statistics) for program reports, including the 745 reports.
• Creates client hardcopy charts and completes filing.
• As needed, supports Birthing Families Navigators with meeting patient needs (i.e., assisting patients that speak languages other than English or Spanish, connecting patients to additional resources, etc.)
• The work schedule for this role is aligned with Erie's hours of operations.

Education

Required:

• High School diploma or equivalent required.

Preferred:

• Associate degree or HS Diploma or equivalent with 1-2 years of work experience with customer service or data entry preferred.
• Community Health Worker Certification a plus.

Experience:

Preferred:

• Experience with data entry preferred.
• Experience in healthcare or social services preferred.

Skills and Knowledge

Required:

• Cultural competency to work in a low income, minority environment.
• Attention to detail with data and reports.
• Interpersonal and oral communication skills.
• Intermediate proficiency in Microsoft required.
• Bilingual fluency (English/Spanish) required.

The Erie Advantage Pledge

WORKING TOGETHER FOR WHAT MATTERS MOST

Erie makes a pledge that all current and future employees can feel confident that:

• Our mission, vision, and values unite us.
• Our voices matter.
• We do things well.
• Our inclusive culture promotes balance and belonging.
• We find our career sweet spot at Erie.