Overview
At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it’s needed most.
As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. We know that our success is a direct result of the exceptional talents and dedication of our employees.
✨For eligible employees, benefits include:✅ Competitive compensation & benefits ✅ Medical, dental, vision✅ Company-paid life insurance ✅ Flexible spending accounts ✅ 403(b) retirement plan
Why VCC?
• Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S.
• Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT.
• A robust training & development culture to help you grow and advance your career.
• A workplace built on respect, collaboration and passion for care.
Responsibilities
Job Summary
Responsible for screening uninsured patients for potential insurance coverage and to connect eligible patients to a Certified Enrollment Counselor. Also helps support whole patient care of all patients by scheduling in-reach appointments for needed medical services.
Essential Job Functions
- Provide basic information and health education to groups and individuals in accordance with program guidelines and/or as directed
- Provide health insurance information and education to patients, primary focusing on the uninsured
- Assist patients to make appointments for new or renewal applications
- Instruct patients on the documents necessary for the eligibility process
- Assist patients to review their medical chart for needed clinical appointments
- Conduct basic assessments/screenings of target population
- Complete data collection forms
- Compile and submit verbal and written reports
- Demonstrate familiarity with VCC programs and services
- Assist in developing a wide range of educational materials
- Attend meetings, as needed
- Enhance professional growth and development through participation in educational programs, current literature review, in-service meetings and workshops
- Support the vision, mission and goals, and demonstrate a commitment to the values, of the organization
Qualifications
Minimum Qualifications
- High school graduate or equivalent
- Bilingual English/Spanish
- Valid California driver’s license and vehicle insurance; reliable transportation, to travel for meetings and/or to gather information for reporting purposes; minimum two years’ driving experience; no more than 2 violations or a single ticket/accident value at more than 1 point on driving record
- Required to work flexible hours, including some evening and weekend hours
Required Skills/Knowledge/Abilities
- Strong verbal and written skills necessary for communication with patients/clients, clinicians and other staff
- Ability to interface with all levels of personnel in a professional manner, including people of all social, cultural and ethnic backgrounds and within the constraints of government funded programs
- Ability to handle confidential materials and information in a professional manner
- Excellent customer service skills and commitment to providing the highest level of customer satisfaction
- Ability and willingness to meet the organization’s attendance and dress code policies
- Experience/familiarity with computers, business e-mail, communication systems and internet search capabilities and proficient in Microsoft Office products, specifically Word and Excel
Pay Range
- $21.00 - $23.00 Depending On Experience