Community Engagement Manager I

Pay Range Band B MRP 4

Provides direction, implements strategies, and executes tactics aligned with the organizations core values for its corporate social responsibility program and charitable initiatives. Creates awareness of Lake Trust Credit Union in market areas and builds relationships with key community contacts. Supports the communities we serve by engaging with leadership and identifying unmet needs. Connects community leaders and organizations to Lake Trust resources to improve the lives of our members, our member communities, and to create a better Michigan.

What Youll Do

• Serve as a trusted point of contact for community organizations and charitable organizations seeking support or resources from Lake Trust Credit Union or Lake Trust Foundation.
• Identify areas of opportunity and manage the Lake Trust Foundation Community Impact Program.
• Assist with managing the giving program and distribution process.
• Develop communication mechanisms to enable continuous feedback and reporting, ensuring program alignment between an organizations or communitys needs and Lake Trusts core values.
• Influence and support the organizations strategic direction by providing insight about how corporate responsibility programs influence consumer behavior, as well as how individual local markets respond and their giving priorities.
• Provide feedback and insight into how consumer behavior may be positively linked to charitable ties.
• Attend community events and work to proactively grow existing relationships and develop new ones with community leaders and aligned charitable organizations across the state of Michigan in key Lake Trust Credit Union markets.
• Research current relevant community-based social issues and priorities throughout Michigan that align with Lake Trusts core values and priority areas of giving.
• Develop an understanding of the communities needs and develop goals as to how Lake Trust can support them.
• Participate on charitable committees and community development organizations as appropriate.
• Develop and execute strategies to continuously evolve and grow the organizations employee volunteer program.
• Provide support to leadership teams by identifying opportunities for volunteerism across Lake Trusts geographic footprint.
• Engage Lake Trust staff through internal communications by conveying the importance of corporate social responsibility and individual engagement so as to align with the organizations core values, specifically "Making a Difference in our Community."
• Ensure visibility throughout the various locations of Lake Trust and actively engage team members.
• Assist with the planning, leading, and execution of special events related to corporate social responsibility, members, etc., both internally and externally to achieve organizational goals.
• Identify opportunities to engage social media and public relations to further the corporate social responsibility program and the Lake Trust Brand.
• Collaborate with Brand Development, Engagement, and Culture Engagement to create awareness of programs and impact of volunteerism and community engagement.
• Provide insight and feedback and report on key metrics to the organizations leaders through various reports as requested.
• Work closely with Business Development to coordinate collaborative efforts around community and economic development.

What Youll Bring

• Exceptional strategy and project management skills.
• Creative, innovative, and high-energy.
• Ability to work independently and multi-task in a fast-paced work situation.
• Excellent organizational skills and ability to meet deadlines.
• Strong written and verbal communication skills.
• Strong research and analytical skills.
• Able to manage and prioritize multiple tasks-from start to finish-in a fast-paced environment by having impeccable organization skills, advanced acumen, and high-level attention to detail.
• Excels in a collaborative work environment with an ability to work well alone and on a small team.
• Must be able to work a flexible schedule including weekends and evenings as needed.
• Nimble self-starter with strong work ethic.
• Able to identify areas of need and troubleshoot with minimal direction.

Education, Training, Experience, Certifications, and Licensure

• Position requires a four-year degree or equivalent professional experience.
• Experience in nonprofit foundation or community development or relationship development preferred.
• Volunteer management experience preferred.
• Experience with event coordination and management.
• Demonstrated program management experience preferred.
• Ability to negotiate and influence a variety of stakeholders.

What Youll Get

We know that pay and benefits are important. And weve really got that covered. But we also know that those are not the only things that you need to decide if this is the place for you. Join our team of Lake Trusters and youll enjoy:

• Working with an energetic team focused on making our members wildly successful.
• An opportunity to work with others that have your back every step of the way.
• Opportunities to make a difference both inside and outside of our walls.
• Being treated like you are more than the work you do.
• Must be a tech-savvy individual who has a high degree of adaptability to adjust quickly to change and priorities.