Community Engagement Manager, AWS InCommunities

You will lead AWS Infrastructure"s community engagement strategy across Mississippi, Louisiana and the wider region, while building relationships with our local community, stakeholders and organizations to create positive impact while supporting AWS"s regional growth. This role requires deep community relations experience, strategic thinking, and the ability to represent AWS effectively in community settings.

As the Community Engagement Manager for AWS Infrastructure in the region, you will be a key leader for community issues and sentiment and implement community engagement strategies that support AWS"s infrastructure in the region. You will serve as AWS"s representative to local communities, building relationships with key stakeholders understand their needs and collaborate on impactful partnership.

The ideal candidate brings experience working within corporate structures and community affairs with expert level experience on issues management. You should demonstrate the ability to write and speak effectively for audiences of varying sizes, think strategically while maintaining attention to detail, and work effectively with cross-functional teams. Success in this role requires self-awareness, autonomy, and alignment with Amazon Leadership Principles, particularly Think Big, Bias for Action, Earn Trust, and Ownership. You must be comfortable having difficult conversations with community members while achieving productive outcomes, and know when to escalate matters to leadership.

This role requires travel (approximately 30% of time) throughout the region, with a base location in Canton, Mississippi.

Key job responsibilities

• Lead strategy development and execution of Community Engagement Plans for major development project.
• Design and execute InCommunites signature events and programs. Provide vision for the sustainable community engagement initiatives across the region, and manage these initiatives with attention to detail and a high bar for quality.
• Communicate the impact of InCommunities programs internally and externally. Represent AWS Infrastructure publicly in meetings with internal and external stakeholders. Utilize multiple communications channels including, but not limited to newsletters, the intranet, social media, and email campaigns to drive employee awareness and involvement in community engagement initiatives.
• Proactively address internal and external issues that pose reputational risks to AWS and business objectives. Serve as the point of contact for community-centric issues and concerns.
• Support community assessment for new sites in the region, identify potential community related risks and develop a community engagement plan to proactively mitigate the risks. Think strategically in order to scale InCommunities programming as AWS business grows.
• Capture data to demonstrate community engagement's quantified and qualified impact on AWS Infrastructure, its employees, and the community, and communicate these values internally and externally.
• Work with cross-functional teams including engineering, operations, real estate, energy, water, sustainability, construction, legal, public policy, and public relations to deliver results.
• Be physically, on-the-ground in locations, roll up sleeves and get work done when required.

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.