Community Engagement Coordinator

Community Engagement Coordinator

$50,000 - $55,000 per year

Full Time / Exempt / Onsite

Position Summary

The Community Engagement Coordinator builds and sustains relationships that strengthen the organization's presence in the community. This role focuses on outreach, partnerships, volunteer engagement, and the development of meaningful community opportunities for people with intellectual and developmental disabilities (I/DD). The position serves as a bridge between community members, volunteers, partner organizations, and people supported by The Arc of Howard County.

Position Responsibilities

Essential Functions include but not limited to, the following:

• Develop and maintain relationships with local businesses, schools, civic groups, faith-based organizations, and community partners.
• Represent the organization at community events, resource fairs, networking opportunities, and public presentations.
• Identify and secure partnership opportunities that support community inclusion, volunteerism, employment exploration, skill-building, and social engagement.
• Coordinate presentations, tours, and site visits to increase awareness of the organization's mission and services.
• Design and implement volunteer recruitment and retention initiatives.
• Manage volunteer onboarding, orientation, screening, background checks, and role placement.
• Track volunteer participation, hours, engagement, and retention metrics.
• Collaborate with program staff to identify person-centered community opportunities for people receiving services.
• Maintain databases of community resources, partnerships, volunteer activities, and outreach efforts.
• Assist with newsletters, social media content, community communications, and outreach materials.
• Prepare monthly reports related to outreach activities, volunteer engagement, partnerships, and community impact.
• Perform other duties as assigned to support organizational goals.
• Assist with procurement and inventory management of branded promotional items, event giveaways, and related supplies.

Education & Experience Requirements

• Bachelor's degree in Human Services, Communications, Nonprofit Management, Marketing, Public Relations, or related field; or equivalent combination of education and experience.
• Two (2) to four (4) years of experience in community engagement, volunteer coordination, nonprofit outreach, or related field.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational and project management abilities.
• Ability to work independently while managing multiple priorities.

Preferred Qualifications

• Experience supporting people with intellectual and developmental disabilities.
• Experience developing corporate volunteer partnerships.
• Knowledge of volunteer management and compliance practices.
• Core Competencies & Skills
• Relationship building
• Networking
• Event Planning
• Strong communication skills
• Marketing
• Volunteer Management
• Cultural Competency
• Public Speaking

Performance Expectations

• Establish 20-30 new community partnerships annually.
• Recruit 40-80 new volunteers annually.
• Maintain volunteer retention rates of at least 60%.
• Participate in a minimum of 24 outreach events annually.
• Increase documented community-based opportunities for people supported.

Licensure & Screening Requirements

• Valid driver's license and reliable transportation required.
• Acceptable driving record required.
• Successful completion of all required background checks, reference checks, and pre-employment screenings required.
• Work Environment
• Combination of office, remote, and community-based work.
• Local travel required (approximately 25-40%).
• Occasional evening and weekend work required for community events and volunteer activities.

Physical and Mental Demands

The physical and mental demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable people with disabilities to perform essential functions.

Physical Demands

• Ability to sit, stand, walk, bend, reach, and travel throughout the community.
• Ability to operate computers, phones, and office equipment.
• Ability to lift and carry up to 50 pounds.
• Ability to communicate effectively in person, electronically, and by telephone.

Mental Demands

While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret, data information and documents; analyze and solve non-routine and complex problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with the community stakeholders including elected and appointed officials, staff, people served, the public and others encountered in the course of work.

Work Schedule

This position includes office, community, and remote work. Occasional travel between sites, evening and weekend work may be necessary. This position is full-time, 40 hours per week. A typical work schedule is Monday through Friday during The Arc office hours from 8:30am - 4:30pm with some flexibility to accommodate occasional meetings or calls outside regular office hours.

Equal Employment Opportunity

The Arc of Howard County is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.

E-Verify

The Arc of Howard County uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities as an applicant, please visit www.dhs.gov/E-Verify

Applications can be submitted electronically or by submitting a paper resume to: The Arc of Howard County

11735 Homewood Road Ellicott City, MD 21042

ADA Statement

The Arc of Howard County is committed to providing reasonable accommodations to qualified applicants and employees with disabilities in accordance with the Americans with Disabilities Act and applicable laws.

Mission & Safeguarding Commitment

The Arc of Howard County is committed to promoting the health, safety, dignity, rights, and full community inclusion of people with intellectual and developmental disabilities. Employees are expected to uphold all standards regarding abuse prevention, mandated reporting, person-centered planning, and protection of vulnerable individuals.

Disclaimer

This job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. The Arc reserves the right to revise the position and assign additional responsibilities as needed. Nothing in this document constitutes a contract of employment.