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Community Clinic RN or LPN Nurse at Uptown location

St Thomas Community Health Center

New Orleans, LA

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JOB DETAILS
SKILLS
Administrative Skills, Auditing, Basic Life Support (BLS), CPR Certification, Chronic Disease, Clinical Assessment, Clinical Support, Communication Skills, Director of Nursing (DON), Disease Prevention and Control, Documentation, English Language, Follow Through, Healthcare Providers, Injections, Leadership, Licensed Practical Nurse/Licensed Vocational Nurse, Medical Assistance, Medical Office Administration, Medical Record System, Medical Treatment, Medication Administration, Medications, Multilingual, Nursing, Nursing Management, Obstetrics and Gynecology, Operational Communications, Operations, Organizational Skills, Outpatient Care, Patient Assessment, Patient Care, Patient Education, Patient Follow-up, Pediatrics, People Management, Preventive Medicine, Primary Care, Pulmonary Disease, Quality Assurance, Quality Management, Registered Nurse (RN), Regulatory Compliance, Respiratory Medicine, Sample/Specimen Processing, Spanish Language, Team Lead/Manager, Team Player, Telephone Skills, Telephone Triage, Time Management, Triage Nursing, Vaccination
LOCATION
New Orleans, LA
POSTED
12 days ago

Location: Uptown Campus
Reports To: Chief Nursing Officer (CNO)
Collaborates With: Director of Nursing, Vaccine/Medication Coordinator, Supervising Clinic Nurse,
Medical Assistants
FLSA Status: Non-Exempt
Position Type: Full-Time

Position Summary
The Community Clinic Nurse (LPN or RN) is a frontline clinical role supporting day-to-day patient
care operations across two adjacent primary care buildings at the Uptown campus. This is not a
supervisory position; however, the nurse works closely alongside medical assistants (MA) and
collaborates with the supervising clinic nurse to maintain smooth, high-quality clinic operations. This
role requires demonstrated experience in OB/GYN care including gynecologic and obstetric
procedures, and pulmonology outpatient care or willingness to learn both. Additional competency in
primary care including pediatrics is preferred. Proficiency in injections and immunizations across all
patient populations is essential.
Core responsibilities include direct clinical support to provider and MA teams across pulmonology,
OB/GYN, and primary care service lines; triaging inbound patient calls routed from operators;
managing clinical messages through the nursing message pool; supporting walk-in and
unscheduled patient care; and serving as backup to the supervising clinic nurse for huddle
facilitation and operational continuity. Success in this role requires strong clinical judgment,
effective communication, and the ability to work collaboratively in a fast-paced, multi-specialty
outpatient environment.

Essential Duties and Responsibilities
1. Pulmonology Clinical Support
• Provider and MA Team Support: Partner with pulmonology providers and medical assistants
to support patient care workflows, including pre-visit preparation, rooming, and post-visit
follow-up as needed.
• Pulmonary Function Testing: Assist with or facilitate pulmonary function tests (PFTs) and
related respiratory assessments, ensuring proper equipment setup, patient instruction, and
accurate documentation.
• Patient Education: Provide patient education on respiratory conditions, inhaler technique,
oxygen therapy, injection therapy and disease management plans as directed by providers.
• Care Coordination: Monitor and follow through on pulmonology-related messages and care
coordination needs.

2. OB/GYN Clinical Support
• Provider and MA Team Support: Support OB/GYN provider and medical assistants in the
delivery of gynecologic and obstetric care, including pre- and post-procedure preparation,
patient education, and clinical documentation.
• Procedure Assistance: Assist with or provide direct nursing support for OB/GYN
procedures such as colposcopy, IUD insertion/removal, prenatal assessments, and other in-
office gynecologic procedures consistent with scope of practice.
• Medication Administration: Administer injections, immunizations, and medications as
ordered within the OB/GYN service line.
• Patient Education: Deliver patient education on reproductive health, family planning,
prenatal care, and post-procedure instructions in a culturally responsive manner.
• Care Coordination: Coordinate OB/GYN-related patient messages and care instructions.
3. Primary Care Clinical Support
• Provider and MA Team Support: Support primary care providers and medical assistants
across adult and pediatric populations, assisting with rooming, clinical assessments, and
care delivery during patient visits.
• Immunizations ; Injections: Administer vaccinations, immunizations, and injections for
patients of all ages in accordance with established schedules and clinic protocols.
• Chronic; Preventive Care: Provide nursing support for chronic disease management,
preventive care, and acute visit needs as directed by providers.
• Pediatric Care: Assist with pediatric-specific clinical workflows including well-child visit
preparation, developmental screening support, and vaccine administration.
4. Patient Communication ; Telephone Triage
• Telephone Triage: Triage inbound patient calls routed through operators, applying clinical
judgment to assess urgency, provide guidance, and direct patients to the appropriate level
of care or scheduling.
• Nursing Message Pool: Manage and respond to patient messages within the nursing
message pool in a timely, accurate, and thorough manner, ensuring follow-through on
clinical instructions and provider-directed communications.
• Documentation: Document all telephone encounters and message responses accurately in
the EPIC EHR in accordance with clinic protocols.
• Escalation: Escalate clinically complex or urgent patient concerns to providers or the
supervising nurse as appropriate.
6. Daily Operations; Huddle Backup
• Huddle Backup: Serve as backup to the supervising clinic nurse for facilitating daily team
huddles when the supervising nurse is unavailable, ensuring alignment, key updates, and
team coordination across both buildings.
• Patient Flow: Contribute to patient flow and clinic efficiency in coordination with the
supervising nurse.
• Team Collaboration: Work alongside medical assistants and other team members during
high-volume periods, offering clinical support as a peer resource.
• Operational Awareness: Identify and communicate operational concerns — such as
provider delays, specimen handling issues, or equipment problems — to the supervising
nurse or appropriate leadership.

7. Compliance and Collaboration
• Standards Compliance: Ensure all clinical activities adhere to established protocols, safety
standards, and regulatory requirements for patient care and documentation.
• Leadership Collaboration: Communicate regularly with the supervising clinic nurse and
engage with the CNO and Director of Nursing as needed.
• Medication;: Vaccine Oversight: Oversee proper storage, documentation, and handling
of medications and vaccines in partnership with the designated vaccine/medication
coordinator.
Population Health ; Quality Support
• Assist with outreach and follow-up for patients due for preventive services, chronic disease
management, or re-engagement across pulmonology, OB/GYN, and primary care
populations.
• Support clinic quality improvement initiatives and contribute to care audits and performance
goals.
• Ensure accurate, timely EHR documentation for all patient encounters, telephone triage
contacts, and nursing message pool responses.
Minimum Qualifications
• Active LPN or RN license in good standing (Louisiana)
• CPR/BLS certification (or obtained within 30 days of hire)
• Demonstrated experience in OB/GYN nursing, including direct involvement in gynecologic
and/or obstetric procedures (e.g., colposcopy, IUD insertion/removal, prenatal care)
• Experience with telephone triage or nursing message management in an outpatient or
primary care setting
• Previous outpatient clinic experience
Preferred Qualifications
• Pulmonology outpatient experience; familiarity with pulmonary function tests (PFTs) and
respiratory care workflows
• Primary care experience, including pediatric patient populations
• Bilingual in English and Spanish or another commonly spoken language
Core Competencies
• Strong clinical judgment and problem-solving ability in a dynamic, high-volume, multi-
specialty outpatient environment
• Effective communicator with patients, medical assistants, providers, and clinical leadership
• Collaborative team member who works alongside medical assistants and supports clinic
operations without a supervisory role
• Reliable backup for the supervising nurse in huddle facilitation and operational continuity
• Skilled in telephone triage, nursing message management, and EHR documentation
• Commitment to culturally responsive care, health equity, and continuous quality
improvement
• Comfort operating across multiple service lines including pulmonology, OB/GYN, primary
care, and pediatrics

About the Company

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St Thomas Community Health Center