Community Care Coordinator - Community Health Services
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Community Care Coordinator
HomeCommunity Health Services | Community Care Coordinator
21May2026
Exempt, Full Time Position
Department: Behavioral Health
Community Health Services, Inc. is seeking a Community Care Coordinator for a full time opportunity in our Behavioral Health Department. Reporting to the Practice Manager, the Community Care Coordinator will integrate services to address physical, behavioral, and social determinants of care to achieve the goal of making behavioral health services more accessible and supportive for individuals in need.
Since 1970, Community Health Services has existed to provide comprehensive health care services to the struggling residents of Hartford and Windsor. We were made for the community, by the community, to offer a full spectrum of services to include medical, behavioral health care, dental care, a full-service pharmacy and more. Our goal is to offer our patients a medical home; a place where they can come for all of their needs; a place where the clinical staff know them by their first name. Our dedicated staff demonstrate the good we can do on a daily basis when we provide quality care with dignity to each and every individual. We want to help our patients get all of the health care they need - when they need it - so they may too live a healthier and happier life.
The successful candidate will:
Have a high school diploma
Be fluent in English and Spanish
Demonstrate excellent written and verbal skills, to include the ability to comfortably speak in public settings.
Have considerable knowledge of functions, activities, requirements, procedures, objectives and regulations of event planning and community engagement.
Have experience with community outreach or community organizing
Have experience working with individuals with mental health and substance abuse diagnoses
Have training in Motivational Interviewing, behavioral activation therapy, or problem-solving treatment
Oversee the planning and implementation of outreach strategies to increase the engagement of community members in mental health services
Act as a liaison between Community Health Services, Inc./Behavioral Health Department and external organizations through events, presentations, collaborative agreements, etc.
Coordinate, organize and plan outreach events in the Hartford and surrounding communities at events, health fairs, job fairs, community events, workshops, and other agency opportunities.
Nurture and cultivate relationships with collaborative partners in Hartford and surrounding areas.
Maintain a professional demeanor, neat physical appearance, and professional delivery of information as a representative of Community Health Services, Inc./Behavioral Health Department.
Maintain a strong clinical understanding of the services provided by the Behavioral Health Department, to include Substance Use, Medication Assisted Treatment (MAT) and the department's standards of care.
Assist with the development of the department's external communications for community engagement to include printed and digital media items.
Develop, Maintain, and Implement a Community Resource Guide as a resource for CHS's Behavioral Health Department, which will assist in establishing a cohesive set of resources for behavioral health clinical staff in meeting patient needs.
Responsible for locating and connecting with members that we believe would benefit from BH services at CHS
Provide telephonic, written, digital and face-to-face outreach and engagement services
Engage and foster trust, acting as the face of CHS/BH Department and the key point-of-contact to assist members prior to full enrollment into our Department
Participate in case conferences related to members enrolled into the program
Go above and beyond to connect with patients in a non-judgmental, respectful, and empathic manner to meet their needs and to provide feedback to the Service Coordinator and/or Case Manager
Work daily within our custom-built care facilitation platform, which will enable the collection of data, organize information, track tasks, and communicate with Clinical staff.
Participates in the planning, coordination, and implementation of community engagement, education, outreach, and support activities designed to enhance access to primary and behavioral health care.
Outreach and educational activities include prevention, health promotion, and wellness training events and programs; health screening events, recovery support services, mutual support groups; and referrals to other community resources
Strengthens existing, collaborations and establishes new partnerships and patient referral sources in the community.
Some benefit programs available to eligible employees include:
Competitive Pay
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Plan and up to 4% Employer Match
Generous Paid Time Off
9 Paid Holidays
Employer Paid Life Insurance
Employer Paid Short Term Disability
Employer Paid Long Term Disability
Employee Assistance Programs
Various Leave Programs - Bereavement, Military, Maternity, and more
Community Health Services is An Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
To apply for this job please visit secure.entertimeonline.com.
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Community Health ServicesMonday, May 25th, 2026 at 10:16am
In observance of Memorial Day, Community Health Services will be closed today as we pause to honor and remember the brave men and women who served and sacrificed for our country. Wishing you a safe and meaningful holiday. We will reopen tomorrow, Tuesday, May 26.
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Good evening CHS patients! Due to the inclement weather and for everyone's safety, CHS will be closed on Monday Feb 23, 2026. If you have a scheduled appointment, a member of our team will reach out to you to reschedule, or you may call on Tuesday to reschedule at your convenience. Stay safe and warm!
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Community Health ServicesWednesday, December 17th, 2025 at 9:43am
Our 2025 Christmas Toy Drive has recently concluded with resounding success! CHS was able to provide gifts to more than 200 children and hundreds of families in our community. Santa and Mrs. Claus were on hand to greet the children and their families, making the day even more special.
What an amazing time we had! We would like to express our sincere gratitude to our dedicated Outreach Team, all of our staff and volunteers, and our generous community supporters. Thank you for coming together to ensure that every child-especially those facing challenging circumstances-experienced the joy of the holiday season. Happy Holidays to all!
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Community Health ServicesSaturday, December 6th, 2025 at 2:08am
Grateful for our incredible employees - your toy donations made this year's "Stuff the Sleigh" event a success! Because of you, so many kids in our community will have a brighter holiday!
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Community Health ServicesSaturday, December 6th, 2025 at 1:58am
Late post, but forever grateful. Thank you to our volunteers, staff, and sponsors for another successful turkey drive in November that fed so many families in our community.
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Community Health ServicesTuesday, December 2nd, 2025 at 8:56am
GIVING TUESDAY IS HERE!
Today is all about giving back and lifting up our community!
When you support Community Health Services (CHS), you help provide compassionate care, essential resources, and brighter futures for families right here in Hartford! ️
Every dollar counts. Every act of kindness makes a difference.
Donate today: www.chshartford.org
#GivingTuesday #CHSHartford #ValueCHCs #CommunityCare #SupportLocal
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Community Health Services, Inc. (CHS) is a private nonprofit (501 (c)3) federally qualified health center (FQHC) with two locations in the Greater Hartford area. CHS is the second oldest health center in the state of Connecticut.
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