Community Association Manager

General Purpose:

The Community Association Manager is responsible for the overall homeowner experience and daily life within the community. The Community Association Manager maintains and reviews the governing documents and develops relationships with community owners.

Essential Duties:

• Coordinates and oversee vendors to maintain neighborhood and common area landscaping as well as neighborhood and common area snow removal
• Manages Community Security and Greeter’s Cottage, including overall property access for members, guests and construction
• Oversees code enforcement for members and construction through routine inspections and reminder letters
• Manages the process of repair and maintenance of roads, street signage and lighting, trail system and storm water retention areas
• Prepares and assist with Community and Neighborhood budgets
• Oversees reserve study for Community Association assets
• Secures and prepares bid specifications
• Coordinates Association and Neighborhood communications
• Assists with collection of dues, assessments and other charges also sending reminder letters as needed
• Works with Community Association Board, coordinate and attend Board meetings, track board minutes and resolutions
• Tracks and maintains financial, compliance and corporate records, recorded membership and disclosure statements as well as governing documents
• Maintains Board training and planned Community statue compliance
• Maintains certifications and education that pertain to the role and responsibilities
• Works with leadership to manage insurance coverage
• Perform other duties as required

Education/Experience:

• Minimum of two years’ experience working within a community, preferably large-scal, or closely-related experience.

Preferred:

• Experience in luxury hospitality
• Holds (or be pursuing) the CMCA (Certified Managers Community Associations) or higher certification

Job Knowledge, Skill, and Ability Requirements

• Proven leadership/supervisory experience
• Exceptional customer service and communication skills
• Strong analytical and problem-solving ability
• Highly organized and detail oriented with an ability to multitask
• Capacity to plan, organize and prioritize to meet deadlines
• Proficient in information technology; Outlook, Microsoft platforms and industry-related programs
• Competent knowledge of general maintenance for snow removal, landscaping and storm water retention
• Must be an experienced Florida Community Association Manager 

Physical Demands:

• Move, lift, carry, push, pull, kneel and place objects weighing up to 50 pounds. Extended periods of time sitting.

Environment/Noise:

• Noise level is moderate.

Certificates/Licenses:

• None

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.