The Communications division of the National Association of Insurance Commissioners (NAIC) has an exciting opportunity for Communications Traffic Manager & Marketing Coordinator.  

This position is the central contact for managing the flow of projects and marketing assets within the NAIC’s Communications team. This role ensures that all deliverables—press materials, social media content, email campaigns, and creative assets—move efficiently through the production process. In addition to traffic coordination, this position provides hands-on support for social media posting, email marketing, and basic content task 

This is a full-time, hybrid position. Residency within 100 miles of the Kansas City, Missouri or Washington D.C. office is . 

Responsibilities Include 

Project & Traffic Management 

• Serve as the central point of contact for incoming requests; triage, assign, and track work across the Communications team in partnership with the Director of Communications. 

• Coordinate cross-department and vendor collaboration, including scheduling project meetings, managing logistics, and ensuring senior-level support has needed information. 

• Develop and maintain project timelines, templates, calendars, and status trackers; monitor deadlines, flag bottlenecks, and proactively resolve scheduling conflicts. 

• Manage creative asset workflow (graphics, copy, video) across internal teams and external vendors, including quality review/approvals; provide weekly progress reports and stakeholder updates. 

Content and Public Relations Support 

• Assist with drafting, distributing, scheduling, and publishing approved external content across social, web, and email marketing channels. 

• Track campaign performance and prepare summary reports and stakeholder updates. 

Minimum Education and/or Experience Required 

• Bachelor’s degree in Communications, Marketing, or related field, and 1–3 years of experience in project coordination, marketing, or public relations or an equivalent combination of education and experience. 

• Strong organizational and time-management skills with attention to detail. 

• Familiarity with project management tools.  

• Excellent written and verbal communication skills. 

• Basic knowledge of social media platforms and email marketing tools. 

Preferred Experience 

• Experience with creative asset workflows and vendor coordination. 

• Understanding of analytics for social and email performance. 

• Ability to thrive in a fast-paced environment and manage multiple priorities. 

Systems & Technology Requirements 

Microsoft Office Suite  

Travel 

This position requires regular, out-of-state, overnight travel in support of member meetings and events throughout the year. An ideal candidate must be able and willing to travel to locations throughout the United States and with such frequency as necessary to meet the needs of this position and the Association. 

Compensation 

$25.79- $35.89 an hour, to be commensurate with education and experience.