Required Skills:
• Microsoft Office Suite
• Administrative Support
• Customer Service
• Written & Verbal Communication
• Project Coordination
• Organization & Time Management
• Attention to Detail
• Team Collaboration
• Learning Management Systems (Preferred)
Responsibilities :
• Support Certified Dealer Instructor (CDI) programs and dealer training administration.
• Manage training requests, class scheduling, enrollments, and course completion through the Learning Management System (LMS).
• Create and update training communications, presentations, videos, and bulletins.
• Develop marketing materials to promote dealer training programs.
• Present training information to dealers through small group sessions and one-on-one meetings.
• Build strong relationships with internal teams, dealers, and external stakeholders.
• Support continuous improvement initiatives and process enhancement projects.
• Maintain training resources, optimization tools, and program documentation.
• Coordinate multiple projects while ensuring timely completion and high-quality results.
• Research, write, edit, and publish internal communications to support business objectives.
Summary:
Support dealer training programs by coordinating training requests, scheduling classes, managing LMS enrollments, and maintaining program documentation. Develop training communications, presentations, videos, marketing materials, and internal content to enhance learning and program engagement. Collaborate with dealers, internal teams, and stakeholders to deliver training, support continuous improvement initiatives, and ensure the successful execution of multiple training and communication projects.