Communications Operator (Part-Time) - Grand Wailea, A Waldorf Astoria Resort

Hilton Worldwide Holdings Inc

Wailea, HI

JOB DETAILS
SALARY
SKILLS
Blog, Communication Skills, Emergency Response, Food and Beverage Industry, Operations, PBX (Private Branch eXchange), Team Player, Technical Support
LOCATION
Wailea, HI
POSTED
20 days ago

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Communications Operator to join the Front Office Team!

Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world''s best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.

  • Classification: Part-Time
  • Shift: Various - must have availability to work weekends, weekdays, and holidays.
  • Pay Rate: The hourly rate is $27.88 per hour and is based on applicable and specialized experience and location.

Want to learn more? Hotel Website,Facebook,Instagram, YouTube

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Communications Operator, you're not just handling incoming telephone calls - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Here''s what you''ll do during a typical day:

  • Provide exceptional phone support: Bring an upbeat and friendly attitude to all guest calls, responding promptly and professionally to inquiries and requests
  • Maintain relevant knowledge: Stay up to date on hotel services, amenities, and operations
  • Support emergency response: Relay accurate, detailed information to appropriate teams during emergency situations
  • Leverage communication tools: Use PBX system, computer applications, and other technology to support daily operations

Here''s what you''ll do during a typical day:

  • Provide exceptional phone support: Bring an upbeat and friendly attitude to all guest calls, responding promptly and professionally to inquiries and requests
  • Maintain relevant knowledge: Stay up to date on hotel services, amenities, and operations
  • Support emergency response: Relay accurate, detailed information to appropriate teams during emergency situations
  • Leverage communication tools: Use PBX system, computer applications, and other technology to support daily operations

About the Company

H

Hilton Worldwide Holdings Inc