Provides quality communications service for patients and their families, the medical staff, and all departments within the hospital. - High School education or equivalent required - Computer skills; proficient in Word, Excel and Outlook - Switchboard experience preferred, but not required - Ability to function in a complex environment under stressful conditions - Ability to communicate effectively - Ability to perform routine clerical procedures - Ability to work without direct supervision - Ability to maintain confidentiality - Ability to maintain cooperative working relationships