Sign upLog in
Jobs in South San Francisco, CA

Communications Operations Manager

The Fountain Group LLC

South San Francisco, CA

Apply
JOB DETAILS
SALARY
SKILLS
Biotech and Pharmaceutical, Calendar Management, Continuous Improvement, Corporate Communications, Cross-Functional, Documentation, Event Management, Google Apps, Graphic Design, Knowledge Management, Leadership, Logistics, Operational Communications, Operations Management, Organizational Skills, Standard Operating Procedures (SOP), Team Lead/Manager, Time Management
LOCATION
South San Francisco, CA
POSTED
4 days ago
HYBRID POSITION / 3 days onsite weekly required 
Pay: $57.59/hour W2 only.
Duration: 1 yr


Overview:
Seeking a Communications Operations Manager to help power a high-performing team of Communications Business Partners, ensuring the right work happens at the right time, seamlessly.
This is a hands-on, mid-level contract role for someone who thrives on bringing structure to complexity, enjoys enabling others to do their best work, and takes pride in operational excellence. You'll play a central role in keeping the team connected, organized, and running efficiently across a range of internal communications activities.

What You'll Do
Drive seamless team operations:
Manage the day-to-day coordination of a team of seven Communications Business Partners, ensuring priorities, timelines, and deliverables stay on track.
Lead event and engagement logistics:
Plan and execute logistics for internal engagement activities such as town halls, leader office hours, coffee chats, and functional events, partnering closely with administrative professionals and events teams as needed.
Own calendar and coordination rhythms:
Maintain and optimize team calendars, aligning key milestones, leadership engagements, and communications moments. Anticipate conflicts and proactively solve for them.
Manage team channels and mailboxes:
Oversee shared mailboxes and communication channels, triaging requests and ensuring timely, thoughtful responses or escalation.
Build and scale ways of working:
Create, organize, and continuously improve SOPs, templates, and documentation that enable consistency and efficiency across the team. Establish and maintain clear norms for team knowledge management, including structuring and managing shared drives and ensuring information is easy to find, use, and keep up to date.
Strengthen cross-functional coordination:
Partner closely with communications colleagues and stakeholders across the organization - including administrative professionals, events management, and other operational teams - to deliver a seamless experience.
Identify and implement improvements:
Spot opportunities to simplify processes, reduce friction, and enhance how the team operates.

Qualifications 
5 - 8 years of experience in corporate operations or communications is required.
Pharmaceutical industry experience is strongly preferred.
Prior experience managing corporate communications programs is required.
Graphic design skills a plus
Proficient in Google Workspace (Docs, Sheets, Slides, Calendar, Gmail) and comfortable navigating a range of collaboration and productivity tools (eg. Monday.com)

Why This Role
This is an opportunity to step into a central, highly visible role where your work directly enables a team delivering critical communications across the organization. If you're someone who enjoys creating clarity, bringing order to complexity, and making things run better - you'll thrive here.

 
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy

#LI-JC1

About the Company

T

The Fountain Group LLC

The Fountain Group provides Contingent Labor, Statement-of-Work, and Contingent-to-Permanent resources to clients with an internal/external Contingent Labor Managed Service Program or Clients without a program. The Fountain Group is committed to the belief that we all share in the responsibility to conduct our businesses in a socially and environmentally responsible manner. We base this on the premise that a company is much more than the products it offers. The effect a company has on the environment, the people and the communities it serves reflects the company’s dedication to being not only a good business, but to being a good corporate citizen. The Fountain Group believes the key to servicing a client is to identify the client demand precisely. Therefore, The Fountain Group focused its efforts on building and developing a process, which can identify an exact match for our client’s needs. Our process utilizes modern technology combined with 30+ years of Talent Acquisition experience to deliver Precision resources. Financial strength is prominent among The Fountain Group’s corporate values. The future of our business will be built on the innovation, compassion, outstanding services and technology, but a solid financial foundation is required to carry us forward to meet our business goal and support our long term vision.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
https://www.thefountaingroup.com/

Similar Job Searches

Program Manager Jobs in South San Francisco, CAServices Manager Jobs in South San Francisco, CAProduct Manager Jobs in South San Francisco, CAPlanning Manager Jobs in South San Francisco, CAOperations Manager Jobs in South San Francisco, CAProcess Manager Jobs in South San Francisco, CAOperations Lead Jobs in San Bruno, CAOperations Lead Jobs in Daly City, CAOperations Lead Jobs in San Francisco, CAOperations Lead Jobs in Oakland, CA