Communications Marketing Specialist II

Position: Communications Marketing Specialist II
Location: Remote (EST or CST time zone preferred)
Duration: Contract
Job ID: 178094

Job Overview:
Under the direction of the Customer Communications Manager, this position develops and executes strategic communication and change management initiatives that support customer transformation, technology implementations, operational improvements, and employee engagement efforts. The role partners closely with project teams, business leaders, training teams, and stakeholders to ensure employees and customers are informed, prepared, and supported through organizational and business changes.

The position is responsible for developing communication strategies, conducting stakeholder engagement activities, supporting organizational readiness efforts, creating communications across multiple channels, gathering and analyzing feedback, and measuring communication effectiveness. This role serves as a trusted advisor to project teams and business partners, ensuring communications are aligned, coordinated, and audience-focused.

Responsibilities:

• Develop and execute communication and change management plans for customer, operational, technology, and enterprise transformation initiatives.
• Conduct stakeholder assessments and support change impact identification activities.
• Create communication strategies to enhance employee awareness, readiness, adoption, and engagement.
• Develop communications for employees, leaders, customers, and external stakeholders across multiple channels, including email, intranet, SharePoint, social media, presentations, web content, and print materials.
• Create executive communications, leader talking points, FAQs, toolkits, and employee readiness materials.
• Manage communication calendars and ensure consistent messaging across initiatives.
• Serve as a communications and change management consultant to business partners and project teams.
• Facilitate stakeholder discussions to gather requirements and develop effective communication approaches.
• Support employee engagement initiatives through targeted communications and feedback mechanisms.
• Analyze employee feedback and engagement data to identify trends and improvement opportunities.
• Develop reports and dashboards to evaluate communication effectiveness and stakeholder engagement.
• Support leadership meetings, employee forums, town halls, and stakeholder briefings.
• Maintain communication systems, SharePoint sites, and collaboration tools.
• Ensure communications reflect company brand standards, values, and objectives.

• 5+ years of experience in communications, change management, employee engagement, or marketing.
• Experience supporting large-scale technology, operational, or customer-facing transformations.
• Knowledge of change management methodologies.
• Experience supporting employee readiness and adoption initiatives.
• Proven ability to create executive-level communications and presentations.
• Experience facilitating workshops, meetings, stakeholder sessions, or change champion networks.
• Utility industry experience preferred.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
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Pay Range: $40 - $45

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

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