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Communications Manager

Premera Blue Cross

Spokane, WA

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JOB DETAILS
SALARY
$84,200–$143,100 Per Year
SKILLS
Analysis Skills, Blog, Business Strategy, Calendar Management, Change Management, Communication Skills, Computer Skills, Consulting, Content Development, Creative Design, Creative Writing, Customer Relations, Editing, English Language, Environmental Impact, Fitness, Health Plan, Healthcare, Healthcare Providers, Internet Video, Intranet, Journalism, Keyboards, Leadership, Marketing, Marketing Communications, Materials Tracking, Metrics, Microsoft Product Family, Multimedia, Newsletter, Nutrition Therapy, People Management, Physical Demands, Presentation/Verbal Skills, Press Releases, Process Improvement, Project/Program Management, Public/Media/Press/Analyst Relations, Social Media, Speechwriting, Storytelling, Trend Analysis, Tuition Fees, Web Design, Writing Skills
LOCATION
Spokane, WA
POSTED
2 days ago
Workforce Classification:


Hybrid


Join Our Team: Do Meaningful Work and Improve People’s Lives


Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.


Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we’re able to better serve our customers. It’s this commitment that has earned us recognition as one of the best companies to work for. Learn more about our recent awards and recognitions as a greatest workplace. (https://www.premera.com/visitor/careers#awards)


Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: https://healthsource.premera.com/ .


Plan, develop, and implement communications and marketing materials that advance Premera’s goals, with a focus on healthcare providers. Consult with business partners and leaders to develop content, identify appropriate communication strategies, develop and execute communication plans, and use communications to help manage change. Provide guidance to leaders across the organization in creating effective communications for internal or external use.


This highly visible role uses communications to raise awareness of company goals, important projects, and corporate strategy, and helps protect and manage the company’s reputation.


_What you will do:_


+ Plan, develop, create, edit, implement, and evaluate effective communications to accomplish business objectives, which may include: communications strategies, content development, creative direction, writing and editing of print, online, social media, video, or presentation materials; leadership communications support (speechwriting, major communications, board presentations, etc.); corporate storytelling, earned and sponsored content, press releases, crisis communications, and issues management.

+ Consult with executives and employees on projects and initiatives about how communications can support their goals and objectives.

+ May serve as internal or external company spokesperson, in collaboration with marketing and communications leadership.

+ Develop and maintain strong relationships inside and outside the company, which may include media, community groups, producers, providers, etc.

+ Advance and protect Premera's reputation, and ensure that messages are consistent in voice, tone, and messaging.

+ Oversee and maintain accountability for content and functionality of intranet sites (internal company news) or corporate blogs and newsletters (external) and social media (owned channels). Maintain an editorial calendar, edit content from contributors, analyze site metrics, survey readers, and make recommendations for future improvements.

+ Partner with communication staff, employees, and contract writers to ensure effectiveness and consistency of messages and communication plans. May include overseeing external media agencies.

+ Apply creative and technical skills to develop and produce communication content that is engaging and meets objectives of communication efforts. Work with creative design, video, or web designers as needed to oversee materials.

+ Research trends to continually work toward best-in-class communication vehicles and tools. Stay current by exploring and incorporating interactivity/social channels of communication.

+ Oversee communications calendar and ensure strategic coordination and implementation for both internal and external audiences of all communications plans and activities.

+ Write speeches, talking points, and support executives with various communications tactics and strategies as needed. This may include community engagement, speaking opportunities, and industry events.

+ Support additional team projects as needed.


_What you will bring:_


+ Bachelor's degree in English, Communications, Journalism, Public Relations, Marketing or Business or four (4) years’ work experience. _(Required)_

+ Five (5) years of progressive responsibility in communications. _(Required)_

+ Experience managing communication projects or initiatives. _(Required)_

+ Public speaking experience. _(Required)_

+ Communications or public relations experience. _(Preferred)_

+ Strong computer skills including Microsoft 365 suite. _(Preferred)_

+ Strong multimedia and writing skills. _(Preferred)_

+ Regulated industry or healthcare experience. _(Preferred)_


_What you will gain:_


+ Exposure to high-visibility communications that support company goals and strategy.

+ Opportunities to partner closely with executives and senior leaders.

+ Experience shaping internal and external messaging across multiple channels.

+ Growth in strategic communications, storytelling, and reputation management.

+ A chance to lead impactful projects that influence change across the organization.


_Physical Requirements__:_

The following have been identified as essential physical requirements of this job and must be performed with or without accommodation: This is primarily a sedentary role which requires the ability to exert up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. This role requires the ability to use a keyboard and to communicate clearly and understandably in person and over the telephone.


Premera total rewards


Our comprehensive total rewards package provides support, resources, and opportunities to help employees thrive and grow. Our total rewards are more than a collection of perks, they're a reflection of our commitment to your health and well-being. We offer a broad array of rewards including physical, financial, emotional, and community benefits, including:


+ Medical, vision, and dental coverage with low employee premiums.

+ Voluntary benefit offerings, including pet insurance for paw parents.

+ Life and disability insurance.

+ Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.

+ Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.

+ Generous paid time off to reenergize.

+ Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.

+ Employee recognition program to celebrate anniversaries, team accomplishments, and more.


For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement.


+ Commuter perks make your trip to work less impactful on the environment and your wallet.

+ Free convenient on-site parking.

+ Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.

+ Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.

+ Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.

+ Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus.


Equal employmentopportunity/affirmativeaction:


Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.


If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at careers@premera.com or via phone at 425-918-4785.


The pay for this role will vary based on a range of factors including, but not limited to, a candidate’s geographic location, market conditions, and specific skills and experience.


The salary range for this role is posted below; we generally target up to and around the midpoint of the range.


National Plus Salary Range:


$84,200.00 - $143,100.00


_*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska_ _._


We’re happy to discuss compensation further during the interview because we believe that open communication leads to better outcomes for all. We’re committed to creating an environment where all employees are celebrated for their unique skills and contributions.


At Premera, we make healthcare work better. By focusing on improving our customers’ experience purposefully and serving their needs passionately, we make the process easier, less costly, and more positive. Through empathy and advocacy, we change lives.


As the leading health plan in the Pacific Northwest, we provide comprehensive health benefits and services to more than 2 million customers, from individuals to Fortune 100 companies. Our services include innovative programs focused on health management, wellness, prevention, and patient safety. We deliver these programs through health, life, vision, dental, disability, and other related products and services.


Premera Blue Cross is headquartered in Mountlake Terrace, WA, with operations in Spokane and Anchorage. The company has operated in Washington since 1933 and in Alaska since 1952. With more than 80 years of experience in the region, we deliver innovation, choice, and expertise.

About the Company

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Premera Blue Cross