Communications Leader III

 Title

Communications Leader III (Virtual Visual Interpreter)

Client

Fortune 10 Company

Location

Austin, TX 78727

Schedule

Monday – Friday, Onsite

Type

Full-time, W2 Contract, 3-Month Assignment, New Role & Potential Extensions

Pay Rate

$39/hour, with overtime pay at time and a half

Benefits

Medical, Dental, Vision, 401(k), Life Insurance, Disability Coverage, No PTO but able to Take Off

Summary

Our client is seeking a Communications Leader III to support workplace accessibility initiatives as a Virtual Visual Interpreter. This role plays a meaningful part in enabling employees who are blind or have low vision to navigate their work environment and complete professional tasks with greater independence.

Through real-time visual interpretation and descriptive communication, this position transforms visual information into clear, objective audio descriptions that support day-to-day workplace activities.

This role is ideal for a highly articulate communicator with strong observational skills, attention to detail, and a passion for accessibility, inclusion, and human-centered support.

Key Responsibilities

Real-Time Visual Interpretation

• Provide accurate, unbiased audio descriptions of physical environments, documents, screens, and objects
• Translate complex visual information into clear, concise verbal descriptions

Navigation & Spatial Guidance

• Assist employees in navigating physical and digital environments using directional guidance
• Describe surroundings in real time via video feed, including potential safety considerations

Workplace Support

• Read and interpret written materials such as signage, forms, and labels
• Assist with identifying objects, layouts, and people in workplace settings

Technical & System Support

• Guide users through software navigation and office equipment use (printers, scanners, etc.)
• Assist with camera positioning and troubleshooting during sessions

Communication & User Support

• Maintain clear, calm, and professional communication at all times
• Adapt communication style to meet individual user preferences and needs

Documentation & Continuous Improvement

• Document session notes and identify accessibility or technical issues
• Participate in training and support continuous improvement initiatives

Required Skills & Qualifications

• Exceptional verbal and written communication skills
• Ability to describe complex visual information clearly and objectively
• Strong attention to detail and visual analysis skills
• Ability to multitask while communicating and processing information in real time
• Strong spatial awareness and directional language usage
• Experience with video platforms, screen sharing tools, and remote technologies
• Basic troubleshooting skills for software and hardware
• Ability to maintain strict confidentiality in sensitive environments
• Reliable internet connection with a professional, distraction-free workspace

Preferred Skills & Qualifications

• Background in accessibility, disability services, social work, or education
• Familiarity with assistive technologies (VoiceOver, JAWS, NVDA, etc.)
• Experience working with individuals who are blind or low vision
• Customer service, caregiving, coaching, or virtual support experience
• Knowledge of visual arts, design, or spatial environments