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Communications Intern

SouthWest Water

Covina, CA

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JOB DETAILS
SALARY
SKILLS
Administrative Skills, Advertising, Audiovisual, Brand Marketing (Branding), Brochures, Calendar Management, Check Processing, Content Development, Customer Support/Service, English Language, Google Analytics, Intranet, Marketing, Plan Meetings, Product Reviews, Public/Media/Press/Analyst Relations, Retail, Social Media, Team Building, Water Quality Testing, Water Utility, Webmaster, Willing to Travel
LOCATION
Covina, CA
POSTED
Today
Who We Are

Driven, knowledgeable and passionate about water, the Suburban Water Systems team, a division of Nexus Water Group, is in the business of delivering a product everyone uses and depends on. We serve a population of about 300,000 through a water distribution systemthat covers all or portions of Glendora, Covina, West Covina, La Puente, Hacienda Heights, City of Industry, Whittier, La Mirada, La Habra, Buena Park and unincorporated portions of California's Los Angeles and Orange counties. It all starts with our people - proud members of their communities, dedicated to delivering safe, reliable, and cost-effective water utility services.

Position Overview

Suburban Water Systems is seeking a Communications Intern to support our Communications Department part-time for six months.

What We Offer

  • Starting Pay Range: $20.00/hour
  • 401k Company Match: 100% of the first 6% of your eligible compensation contributed to the Plan
What You'll Do

This position will be willing and able to perform the following duties and other requests/projects as needed:
  • Department Administrative Support
    • Prepare and submit sponsorship check requests for approval.
    • Scheduling meetings for Communications Director.
    • Maintain a media calendar to track key events and commitments.
    • Other administrative requests from Communications Director.
  • Internal Communication
    • Prepare and publish internal communication pieces utilizing the company intranet, email, presentations, posted notices, and other cost-effective channels. (email announcements, Craig's List, Capital Construction articles, promotion announcements, etc.).
    • Request webmaster to adjust company's intranet website pages to add, correct, update, and remove content.
    • Plan and execute internal events with employees and managers to facilitate employee recognition, feedback, team building, and interaction between different departments.
    • Other internal communication tasks as assigned.
  • External Communications and Public Relations
    • Participate in public relations events outside of normal business hours and on weekends, including staffing the company's information table.
    • Request webmaster to adjust company's internet website pages to add, correct, update, and remove content.
    • Support company's social media presence, including monitoring accounts, creating content, posting content and responses, and training managers increase their social media participation.
    • Prepare and publish external communications pieces, including water quality reports, customer bill stuffers/brochures, special event/display materials, audio-visual presentations, retail newspaper advertising, letters to customers, customer service Q&As, etc.
    • Schedule and coordinate meetings between company managers, local agency leaders and elected officials (city, county, water districts, etc.) to build and strengthen relationships.
    • Report measures of communication effectiveness and engagement, including tracking Google Analytics of Suburban's webpage to identify frequency of sits visited by customers.
    • Maintain company branding standards, by reviewing outgoing work product, to ensure a uniform image for company published materials.
  • Other external communications and public relations tasks a assigned.

Reasonable Accommodations Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Woek Location and Schedule
  • This position will be primarily based at our office in Covina, California. This role will also require local travel to other locations within our service areas in Southern California.
  • Tuesday and Thursday 8:30am - 5:00pm
  • 16 hours per week
What You'll Bring

Education, Licenses, and Certifications
  • Enrolled in accredited college or university pursuing undergraduate degree in Business Communication, Marketing, English, Public Relations or related field.
Work Environment
  • Office-Based role.


More About Us

We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by Federal, state, or local law.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We are an E-Verify participating employer.

About the Company

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SouthWest Water