Communications - Courier I

Job Description: Purpose statement:
This position performs other shipping-related duties such as picking, packing and verifying customer orders.

Essential Functions:
-Delivers packages to end users/receiving agents
-Organizes and follows most efficient route for deliveries
-Delivers other zone packages to the airport for proper routing and delivery
-Organizes/routes delivery paperwork. Collects delivery signatures and routes delivery manifests for customer service to view.
-Acts as liaison for IDT in terms of customer requests, special handling, delivery logistics, etc.
-Delivers marketing material and customer contact/ sales information, as needed
-Performs routine maintenance/cleaning on delivery vehicle (cleaning inside/outside of vehicle, monitoring fluid levels, replenishing fuel)
-Picks customer orders to support order processing.
-Adheres to safety regulations, SOPs, and contamination controls
-Communicates with all levels of peers and management
-Demonstrates behavior consistent with the Integrated DNA Technologies Core Values
-Performs other duties as assigned by management
-Manages expenses and reconciles transactions in a timely manner.

Education, Licensure, Certification, Registration
-High school diploma or equivalent required
-Valid driver's license and a clean driving record required
-Professional Experience:
-Proficiency in a variety of PC software programs with strong working knowledge of Microsoft Office preferred
-Previous courier experience preferred

Other Job Qualifications
-Ability to handle customer materials confidentially, properly and safely
-Ability to multitask and work efficiently
-Ability to be flexible with work schedule as dictated by business needs
-Ability to maintain accuracy with attention to detail
-Ability to use aids and work instructions effectively to perform job functions
-Ability to interact professionally with customers, employees, vendors and all levels of management
-Ability to perform under stress when confronted with emergent, critical, unusual, or dangerous situations, or situation in which working speed and sustained attention are make-or-break aspects of the job.
-Ability to perform a variety of duties, often changing from one task to another without loss of efficiency or composure.
-Ability to maintain both a high standard of courtesy and cooperation in dealing with co-workers.
-Ability to accept responsibility for the direction, control or planning of an activity.
-Adaptability to situations requiring the precise attainment of set limits, tolerances or standards.
-Ability to perform repetitive work or to perform continuously the same work, according to set procedures sequence or pace.

Physical Requirements:
-Exert 20-50 lbs. of force occasionally and/or 10-15 lbs. of force frequently
-Constant (67-100% of work day)
-Sitting: to assume a position in which the weight is largely supported by the buttocks, usually with the body vertical and the thighs horizontal.
-Frequent (34-66% of work day)
-Walking: moving about on foot to accomplish tasks.
-Lifting: raising objects from a lower to a higher position or moving objects horizontally from position to position.
-Using Fingers/Grasping/Feeling: writing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling. Applying pressure to an object with the fingers or palm and perceiving -attributes of objects such as size, shape, temperature or texture by touch.