Communications Analyst
Salary
$54,900.00 - $85,100.00 Annually
Location
Raleigh Police Headquarters - 6716 Six Forks Road, Raleigh, NC
Job Type
Full-Time
Job Number
2026-00488
Department
Police Chiefs Office
Opening Date
06/15/2026
Closing Date
6/29/2026 11:59 PM Eastern
Work Hours
Monday - Friday; 8:00 am - 5:00 pm
Hiring Range
$54,900.00 - $70,000.00
Job Description
The Raleigh Police Department is seeking an experienced Communications Analyst. This position is the first level in a three-level Communications Series devoted to creating and disseminating visual, digital, written and spoken information about the City. Incumbents provide public information and professional communications support to management by performing journey-level public information and public affairs work on behalf of Raleigh Police Department. Work may include handling media inquiries; writing or editing news releases; writing scripts; handling citizen inquiries; managing internal and external communications, as assigned; developing and managing collateral material (brochures, inserts, newsletters); field producing of video; taking photos; assisting with on-line content and web pages; assisting with the Raleigh Police Department's social media accounts; and participating in meetings and events, as assigned.
Duties and Responsibilities
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
Prepares, edits, and designs publications and brochures; reviews and verifies style; captures, takes and/or selects photographs; prepares and gathers content; and coordinates print materials production
Performs research; gathers and evaluates data and information for communication planning and delivery; monitors and recommends communication opportunities and technologies that align with goals and strategies of assignment; evaluates communications results
Serves as a RPD Public Affairs Unit liaison and provides communications support; assists with media inquiries; coordinates departmental response to information requests and inquiries; participates in meetings; facilitates the provision of responses and solutions to customer concerns
Prepares and coordinates content for news releases, announcements, newsletters, and presentations; edits departmental communications; gathers and edits content; writes articles; prepares speaking points; coordinates and evaluates correspondence, reports, and information released to the media
Provides support focusing on community outreach, audience targeting, and engagement; plans, creates, monitors, and edits Department campaign communications; assists with social media communications
Helps identify, develop, implement, and maintain processes and practices that encourage, support and promote effective, comprehensive, and meaningful citizen engagement
Provides event and special project support of promotional items, communications and related resources
May provide advice on script, format, layout, design and music for video production
Researches sources for promotional items; orders materials; maintains files, data, logs, reports, schedules, digital archives and/or documentation
Performs other duties of a similar nature and level as assigned
Availability to provide after-hours support as part of a scheduled 24/7 on-call rotation, serving one-week rotations as assigned
Typical Qualifications
Required Education and Experience
Bachelor's Degree in public relations, communications, public affairs or directly related field and two (2) years of public communications experience
OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation
Required Licensing & Certification
Valid North Carolina Class C Drivers License or the ability to obtain within 60 days of hire
Additional Information
Knowledge, Skills and Abilities
Practicing concepts and methods of print production
Practicing guidelines of news writing and editing
Principles and applications of critical thinking and analysis
Principles and methods of qualitative and quantitative research
Customer service principles
Specialized equipment relevant to area of assignment
Modern office technology
Planning, preparing, designing and editing communications materials
Gathering data, analyzing findings and applying logic and reason
Coordinating deadlines and prioritizing competing demands
Researching industry trends, solutions, and best practices
Compiling and sorting data and articulating issues and recommendations
Authoring and preparing original reports, documents, and presentations
Organizing and maintaining records and files
Providing customer service
Utilizing a computer and relevant software applications
Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction
ADA and Other Requirements:
Positions in this class typically require: standing, walking, fingering, grasping, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Working Conditions: Work is routinely performed in an indoor, office environment.
When you join the City of Raleigh's work family as a full-time employee, your benefits are an important part of your "total rewards". Your benefits impact many aspects of your life including your health, your finances, and the protection of your family. The City provides a comprehensive benefits package as part of our total rewards program to support you through important events in your life, to enhance your life outside work, and to help you plan and prepare for the future.
To find out about the Citys benefits package, and other programs, please visit our Employee Benefits page: https://raleighnc.gov/services/jobs-and-volunteering/pay-and-benefits
The City employs temporary and seasonal employees who generally are scheduled to work on a short-term basis. However, if you are hired as a temporary or seasonal employee, or as an intern, you are not eligible for the City of Raleigh's benefits.
01
Please select your highest level of education completed.
02
How much relevant or comparable work experience do you have in this field?
03
Do you have a valid North Carolina Drivers License Class C or the ability to obtain one within 60 days of hire?
04
Have you ever been terminated or forced to resign from a position?
05
If you answered "yes" to being terminated or forced to resign, please provide an explanation and the date.
06
List all states in which you have had a drivers license issued:
07
Has your license been suspended or revoked within 2 years of your application date?
08
If you answered "Yes" to Question 7, please explain. If you answered "No," please write N/A.
09
Have you ever committed or been charged and/or convicted of a crime for which the punishment could have been imprisonment for more than 2 years?
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If you answered "Yes" to Question 9, please explain. If you answered "No," please write N/A.
11
Have you ever committed or been charged and/or convicted of a felony?
12
If you answered "Yes" to Question 11, please explain. If you answered "No," please write N/A.
13
Do you have local government experience?
14
Rate your skill using Microsoft Office.
15
Rate your skill level with Microsoft Publisher
Required Question
Employer City of Raleigh North Carolina
Address 222 W. Hargett St.
Raleigh, North Carolina, 27601
Website https://raleighnc.gov