Automotive Industry, Automotive Sales, Billing, Billing Records, Communication Skills, Corporate Policies, Credit and Collections, Customer Experience, Customer Relations, Customer Support/Service, Driver's License, English Language, Inventory Management, Multilingual, Multitasking, Order Delivery, Order Management, Order Picking/Packing, Order/Customer Fulfillment, Organizational Skills, Record Keeping, Retail, Revenue Growth, Sales Management, Sales Operations, Spanish Language, Systems Administration/Management, Team Lead/Manager, Time Management
As a Commercial Specialist, you'll play a vital role in sales and service operations, focusing on delivering exceptional customer experiences, increasing commercial sales, and ensuring efficient order fulfillment and delivery.
- Assist commercial customers with product selection and order management.
- Maintain accurate billing records and ensure timely deliveries.
- Conduct account visits to strengthen relationships and ensure service quality.
- Generate new business through outbound calls and in-person outreach.
- Handle cash procedures, deposits, and collections.
- Inspect deliveries for accuracy and condition.
- Monitor vehicle maintenance and safety, and manage battery inventory.
- Handle returns and accident procedures per company policies.
- Lead the department in the absence of the Sales Manager.
- Promote a safe, compliant work environment.
Qualifications: Strong customer service, communication skills, ability to multitask, familiarity with billing and inventory, valid driver’s license, and a commitment to safety.
Preferred: Experience in commercial sales or automotive retail, knowledge of relevant systems, team management skills, organizational abilities, and bilingual proficiency in English and Spanish.