$75,000–$100,000 Per Year
Commercial Construction, Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Service Management, Customer Service Operations, Customer Support/Service, Dental Insurance, Leadership, Maintenance Services, Multitasking, Organizational Skills, Preventative Maintenance, Problem Solving Skills, Profit & Loss, Proposal Writing, Recruiting/Staffing Agency, Revenue Growth, Roofing, Safety/Work Safety, Service Delivery, Team Lead/Manager, Vision Plan
Hendersonville, TN (Greater Nashville Area)
Nations Roof is one of the largest and fastest-growing commercial roofing contractors in the United States. We are seeking an experienced Service Manager to lead and grow our commercial roofing service operations in the Greater Nashville market.
This is a leadership role for a highly organized, customer-focused professional who thrives in a fast-paced environment and understands how to drive service excellence, operational efficiency, and team performance.
What You'll Do
- Lead daily service and maintenance operations for commercial roofing customers
- Manage and support Service Technicians, Foremen, and field personnel
- Oversee scheduling, dispatching, inspections, repairs, and preventative maintenance programs
- Build strong customer relationships and ensure exceptional service delivery
- Prepare repair proposals and support service sales growth
- Monitor job profitability, productivity, and operational performance
- Maintain a strong focus on safety, quality, and customer satisfaction
What We're Looking For
- Proven experience managing commercial roofing service operations
- Strong understanding of commercial roofing service, maintenance, leak response, and repair work
- Ability to lead teams and manage multiple priorities in a fast-paced environment
- Exceptional customer service and relationship management skills
- Experience with estimating, scheduling, dispatching, and operational oversight
- Strong communication, problem-solving, and organizational abilities
- Commercial construction or reroofing experience is a plus, but this role is primarily service and maintenance focused
Why Join Nations Roof?
- Competitive compensation package
- Performance-based bonus opportunities
- Medical, Dental, and Vision Insurance
- 401(k) with company contribution
- Paid Holidays and PTO
- Career advancement opportunities with a national industry leader
If you're a results-driven leader with a passion for customer service, operations, and commercial roofing, we'd like to hear from you.
Apply today to join the Nations Roof team in Hendersonville, TN.
Nations Roof is an Equal Opportunity Employer and a Drug-Free Workplace.
NO RECRUITING AGENCIES.
#IND123
N
Nations Roof LLC
EXPERTS IN EXTENDING
Whatever your commercial roofing need,
we've got you covered.
Nations Roof is one of the largest and fastest growing commercial roofing contractors, ranked #5 in 2018 Top Roofing Contractors in the US. We were founded to give today’s businesses a clear choice for trustworthy, cost-effective roofing solutions. At Nations Roof, we embrace safety as an important part of a job well done. Nations Roof is an expert in every type of roofing, waterproofing, coating, green and metal system application. Our emphasis is not just project based: we work to understand the budgets, solutions and maintenance that fit best with all roofing assets.
1,000 to 1,499 employees
Construction - Residential & Commercial/Office
Life Insurance, Military Leave, 401K
https://www.nationsroof.com/