Commercial Property Manager

• Oversee day-to-day operations and physical condition of a diversified portfolio of commercial properties including office, retail, and industrial assets.
• Serve as a primary point of contact for tenants — handling service requests, resolving complaints, and maintaining the kind of responsive, professional relationships that drive lease renewals.
• Assist with delinquency outreach — making calls to tenants with outstanding balances, documenting communications, and coordinating with property managers on follow-up steps and escalations.
• Manage vendor relationships — bid, contract, and supervise service providers for MEP, landscaping, janitorial, security, pest control, and life safety systems.
• Push vendor invoices through the payables process — reviewing for accuracy against approved scopes, coding to correct cost centers, and ensuring timely approval so service providers are paid and work continues without disruption.
• Conduct regular property inspections; identify, prioritize, and resolve maintenance issues proactively before they escalate into client-facing problems.
• Coordinate and manage capital improvement and tenant improvement (TI) projects from scope through punch list.
• Maintain detailed records of preventive maintenance schedules, warranties, certificates of insurance, and regulatory compliance documentation.
• Collaborate closely with property management team and ownership groups on operating budgets, expense reconciliations, and CAM cost management.

• 5+ years of property/facilities management experience in a commercial real estate setting — office, retail, or mixed-use preferred.
• Strong working knowledge of building systems: HVAC, electrical, plumbing, fire/life safety, and building automation.
• Comfort with tenant-facing communication, including sensitive conversations around delinquency and collections.
• Experience managing vendor invoices and pushing payables through an approval workflow.
• Proven ability to manage multiple properties and competing priorities simultaneously.
• Experience with vendor procurement, contract management, and service quality oversight.
• Proficiency with property management or work order software (Yardi, MRI, or similar).

• Florida-specific experience — knowledge of hurricane preparedness protocols and local code compliance.
• Background working within a third-party management or multi-client environment.
• Bilingual (English/Spanish) — a genuine advantage in South Florida's market.
• A reputation for being the person who finds the problem before the tenant does.

• Boutique firm culture — direct access to leadership, faster decisions, and meaningful autonomy in how you manage your portfolio.
• Competitive salary commensurate with experience, plus performance incentives.
• Retirement benefits, PTO, and professional development support including industry certifications.
• A stable, growing book of business with long-tenured clients who value quality management.
• The opportunity to build processes, not just follow them.