Commercial Product Manager, Senior

Fidelity National Information Services Inc

Jacksonville, FL

JOB DETAILS
SKILLS
Accounting Consolidation, Americans with Disabilities Act (ADA), Analysis Skills, Business-to-Business (B2B), Communication Skills, Cross-Functional, Data Science, Direct Sourcing, Enterprise Applications, Establish Priorities, Financial Services, Financial Strategy, Investment Management, Know Your Customer (KYC), Market Trend Analysis, Matrix Management, Metrics, Money Laundering, NAT (Network Address Translation), Performance Metrics, Presentation/Verbal Skills, Pricing, Problem Solving Skills, Product Management, Product Planning, Product Strategy, Product Support, Recruiting/Staffing Agency, Regulations, Regulatory Requirements, Sales, Sales Strategy, Sales Support, Strategic Planning, Usability Engineering, Writing Skills
LOCATION
Jacksonville, FL
POSTED
30+ days ago

Position Type : \n \nFull time\n \nType Of Hire : \n \nExperienced (relevant combo of work and education)\n \nJob Description\n \nAs the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?\n \nAbout the role:\n \nThe Commercial Product Manager Senior, is a senior individual contributor responsible for shaping and executing a consolidated financial crime product strategy spanning Know Your Customer (KYC), Know Your Business (KYB), Fraud, and Anti Money Laundering (AML). This role partners closely with internal teams and external partners to rationalize the product portfolio, sunset and consolidate non strategic initiatives, and deliver a scalable, commercially viable offering aligned to regulatory and client needs.\n \nThis role is ideal for an experienced product manager who can operate across multiple financial crime domains, influence complex stakeholder groups, and translate strategy into clear execution. The person will be expected to be a self-starter that can secure buy in for a vision and run with it, aligning stakeholders with clear KPIs and check-ins.\n \nWhat you will be doing:\n \nProduct Strategy & Portfolio Management\n\n Key member of a team working to unify the product strategy across KYC, KYB, Sanctions, Fraud, and AML, aligning capabilities into a cohesive financial crime portfolio.\n Partner with platform, solution, and technology teams to identify overlaps, gaps, and dependencies across the portfolio.\n Lead portfolio rationalization efforts, including identifying, prioritizing, and driving the sunsetting or consolidation of non strategic or redundant initiatives.\n Translate regulatory requirements, market trends, and client needs into a clear product vision, roadmap, and investment priorities.\n \nPartner & Stakeholder Collaboration\n\n Serve as a primary product partner to external technology and solution partners, aligning joint roadmaps, delivery priorities, and commercial outcomes.\n Collaborate cross functionally with engineering, data science, compliance, sales, and client success teams to ensure consistent product direction and execution.\n Support strategic sales efforts by clearly articulating product value, differentiation, and roadmap direction across financial crime solutions.\n \nProduct Delivery & Outcomes\n\n Own prioritized initiatives and epics that drive portfolio simplification, scale, and measurable client impact.\n Apply a data driven approach to product decision making, using metrics such as detection effectiveness, false positives, alert quality, operational efficiency, and adoption.\n Balance regulatory rigor, operational usability, and commercial scalability in all product decisions.\n Partner with go to market teams on product readiness, including pricing inputs, packaging recommendations, and sales enablement materials.\n \nCommunication & Governance\n\n Provide clear, concise updates to senior stakeholders on progress, risks, trade offs, and dependencies.\n Ensure alignment between product direction and broader financial crime strategy and platform modernization efforts.\n \nWhat you will need:\n \nProduct Management Experience\n\n Demonstrated experience managing complex B2B or enterprise software products, preferably within financial services, fintech, or regulated industries.\n Proven ability to own product strategy and execution end to end, from discovery through delivery.\n Experience influencing outcomes across matrixed organizations without direct authority.\n \nFinancial Crime Domain Knowledge\n\n Working knowledge of financial crime domains, including KYC, KYB, Fraud, and AML, and the regulatory expectations that govern them.\n Ability to synthesize domain specific requirements into cross portfolio product decisions.\n \nStrategic & Analytical Skills\n\n Strong analytical and problem solving skills, with experience using data and KPIs to guide prioritization and measure success.\n Experience evaluating build, buy, partner, and sunset decisions to support long term product strategy.\n \nCommunication & Collaboration\n\n Excellent written and verbal communication skills, with the ability to explain complex topics clearly to diverse audiences.\n Experience working directly with clients, partners, and internal stakeholders to gather input and align expectations.\n \nWhat we offer you:\n \nAt FIS, you can learn, grow and make an impact in your career. Our benefits include: \n\n Flexible and creative work environment \n Diverse and collaborative atmosphere \n Professional and personal development resources \n Opportunities to volunteer and support charities \n* Competitive salary and benefits\n \nPrivacy Statement\n \nFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.\n \nEEOC Statement\n \nFIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here\n \nFor positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.\n \nSourcing Model\n \nRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.\n \n#pridepass\n\n

About the Company

F

Fidelity National Information Services Inc