Job Description:
The Commercial Lines Trainee at Jake A. Parrott Insurance Agency is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Responsibilities
- Computer skills to scan and attach documents.
- Assist Account Managers with follow-up requests and reminders.
- Answer customer calls and correspondence regarding new or existing insurance policies and service claims.
- Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
- Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
- Work towards obtaining NC Property & Casualty insurance license.
Qualifications
- Be willing to obtain a NC Property & Casualty insurance license within 90 days of hire (company pays for all education classes and testing).
- Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
- Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
- Knowledge of MS Office products
Benefits/Perks
- 100% Paid Medical, Dental, Life and AD&D Insurance
- Paid Vacation that increases with length of time employed
- 5 days paid sick leave, annually that increases with years of service
- Competitive Pay, based on experience
- Paid Continuing education
- Professional Development
- Job Stability in a growing industry
YOUR FUTURE career path starts here
We were established in 1937 and are in our third generation now. We currently serve the insurance needs of over 3,000 individuals, families and businesses throughout North Carolina and surrounding states. If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with our IIANC member agency is a great career choice! We offer a fun, relaxed, encouraging atmosphere.
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.