At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We're seeking a Commercial Lines Account Manager who will support risk strategy, client service excellence, and operational accuracy.
About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
This role will focus on risk management, client servicing, claims support, sales growth, underwriting, analytics, and collaborate with producers, account managers, carriers, clients, internal operations teams.
Why Alera Group
Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction
Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way
RESPONSIBILITIES
What You'll Do / Your ImpactClient Partnership & Risk Strategy
Support Producers by coordinating renewals and new business for commercial accounts
Gather underwriting information and engage clients to prepare renewal and marketing submissions
Serve as a day-to-day point of contact for clients and carriers, responding to questions and service needs
Strengthen client relationships through clear communication and reliable follow-through
Operational Excellence
Request, review, and analyze carrier quotes for accuracy, coverage, and pricing
Assist with marketing and placement of business, including preparation of presentations and premium analysis
Ensure accuracy and timeliness of policies, endorsements, invoicing, audits, and billing
Review month-end statements and assist with finance arrangements as needed
Issue proofs of insurance and manage service follow-ups
Maintain organized electronic files, suspense systems, and follow-up tracking
Ensure compliance with agency E&O guidelines and internal procedures
Strategic Contribution
Provide thoughtful recommendations on coverage options, quotes, and open issues
Support special projects and process improvements as assigned
Contribute to efficient workflows and consistent, high-quality service delivery
QUALIFICATIONS
What You BringRequired
Minimum of 5 years of experience in a commercial insurance account management role
Active Property & Casualty insurance license
Strong understanding of commercial lines underwriting and coverages
Proficiency in Microsoft Office and Adobe applications
Strong organizational skills with attention to detail
Excellent verbal and written communication skills
Preferred
Experience working in Applied Epic or similar agency management systems
Experience supporting middle-market or complex commercial accounts
Core Competencies
Detail orientation and accuracy
Accountability and follow-through
Collaborative mindset
Client-first thinking
Strong time management and prioritization
Proactive problem-solving
ADDITIONAL INFORMATION
Compensation: Salary range: $75,000 - $90,000 per year
Benefits: Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model: This role is Hybrid
Professional Development - Alera Group Academy At Alera Group, growth isn't left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.