Commercial Lines Account Manager
Alera Group
Placentia, California
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JOB DETAILS
SALARY
$70,000–$110,000 Per Year
LOCATION
Placentia, California
POSTED
30+ days ago
Commercial Lines Account Manager
Location: Hybrid
At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We’re seeking a Commercial Lines Account Coorindator who will support risk strategy, client service excellence, and operational accuracy.
About Alera Group
Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
This role will focus on commercial risk management with mid-market accounts and collaborate with Producers and Account Managers to provide exceptional client service.
Why Alera Group
Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction
Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way
What You’ll Do / Your Impact
Client Partnership & Risk Strategy
- Participate in strategic meetings with Producers to manage timelines and deliverables
- Provide technical support to Producers by reviewing quotations and proposals, identifying client exposures, and recommending appropriate coverage solutions
- Assist in coordinating property and casualty claims through internal claims resources
- Build and maintain strong relationships with carriers and internal partners
Operational Excellence
- Facilitate applications for new and renewal business, ensuring accurate documentation and timely binding
- Maintain accurate and up‑to‑date records within the client management system, including applications, activities, and policy changes
- Process and review endorsements and policies for accuracy, ensuring compliance with agency standards
- Stay informed on market trends and carrier appetite to support effective placement and service delivery
- Attend relevant training and educational programs and adhere to organizational policies and procedures
Strategic Contribution
- Identify opportunities to improve workflow efficiency, productivity, and cost effectiveness
- Recommend and implement process improvements that support company objectives
- Support retention and growth initiatives through proactive service and technical expertise
What You Bring
Required
- Proven problem resolution skills with experience in project management
- Ability to partner with commercial clients and serve as a trusted resource and advisor
- Streamlining communication with key accounts and external vendors including insurance carriers
- Strong organizational skills with the ability to manage deadlines in a fast‑paced environment
Preferred
- Experience working with Applied Epic, Salesforce, or similar systems
- Strong analytical and problem‑solving skills
Core Competencies
- Detail orientation
- Accountability and follow‑through
- Collaborative mindset
- Client‑first thinking
- Technical accuracy and judgment
- Continuous improvement mindset
Compensation:
Salary range: $70,000 – $110,000 per year depending on experience
Eligible for performance-based bonus: Yes
Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model:
This role is Hybrid
Professional Development – Alera Group Academy
At Alera Group, growth isn’t left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.
You’ll have access to:
Role-specific learning paths
Leadership development programs
Technical and compliance training
Industry certifications and continuing education support
Peer learning and knowledge-sharing communities
Whether you’re deepening technical expertise or preparing for leadership, we’re invested in helping you grow.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.
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