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Commercial Lines Account Manager

BARNES INSURANCE AGENCY INC

Pigeon Forge, TN

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JOB DETAILS
SKILLS
Accounting, Accounts Receivable, Analysis Skills, Billing, Communication Skills, Computer Skills, Computer Systems, Conflict Resolution, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, Epic Systems, Funding, Health Insurance, Industry Standards, Insurance, Insurance Sales, Knowledge Management Systems, Life Insurance, Microsoft Office, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Proposal Schedule, Sales Management, Time Management, Track Customer Issues, Vision Plan, Writing Skills
LOCATION
Pigeon Forge, TN
POSTED
30+ days ago
Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

 Benefits/Perks:
  • Competitive Salary based on experience
  • Medical insurance and voluntary dental, vision, and life insurance options
  • Health Savings Account funding
  • 401k matching program
  • Paid Time Off and Generous Holiday Schedule
  • Professional Development
Job Description:
Our Account Managers are responsible for maintaining and growing relationships with our clients, ensuring their insurance needs are met, and providing outstanding service. The ideal candidate will have a proven background in a professional office environment, detail oriented, with excellent communication skills.


Responsibilities
  • Establish and build customer relationships
  • Respond to customer inquiries regarding insurance policies, coverage and changes
  • Maintain detailed records of customer conversations and policy changes
  • Stay informed on carrier products and industry standards
  • Prepare and maintain accurate summaries of insurance, schedules, and proposals
  • Serve as a liaison between clients and carriers to resolve service issues and policy interpretation
  • Collaborate with Producers in policy review and delivery 
  • Contact clients regarding outstanding receivables; invoices clients; reviews and accurately maintains accounting history
 Qualifications
  • Minimum 1 year experience in a professional customer service role, insurance experience a plus.
  • Excellent customer service, analytical, problem solving and conflict resolution skills
  • Demonstrated proficiency with computer systems, including but not limited to Microsoft Office
  • EPIC agency management system knowledge a plus
  • Excellent verbal and written communication skills
  • Highly organized with excellent time management skills
  • Strong computer and technology skills 
  • Must be able to work on-site in Pigeon Forge, TN M-F 8:30-5 or 8-4:30

About the Company

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BARNES INSURANCE AGENCY INC