Commercial Insurance Specialist

Atlanta, GA

Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 2000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you. 

The primary role of the Commercial Insurance Specialist is to ensure that our patient’s insurance is verified accurately and in a timely manner. The ideal candidate is goal driven, detail oriented, self-motivated, able to multitask, and can communicate effectively and relate comfortably with people across levels and functions.

• Deliver highly efficient, timely and customer service-oriented support to the field offices.
• Assist the Commercial Team Lead in optimizing the efficiency of the Central Verification Team to enable the offices to better serve our patients through building teamwork and encouraging excellence in service.
• Work at a pace that allows the offices to provide quick and compassionate care.
• Responsible for answering specific inquiries from the field offices, including Hunt Group phone calls
• Responsible for updating subscriber information and current insurance plan information for DentaPro patients.
• Responsible for following up on escalated communications according to protocols
• Verifying Commercial Insurance patients for General and Ortho procedures
• Respond to rapid verification requests from field offices when required

Additional Dusties and Responsibilties 

Assist with other office duties and projects to support the field offices as needed

Education, Training and/or Experience

• High School diploma or equivalent
• High focus on customer service and satisfaction.
• Must enjoy working in a fast-paced environment
• Compassion and high level of service for our clients, internal and external
• Must possess integrity, always doing the right thing.
• Strong interpersonal and communication skills
• Attention to detail
• Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
• High degree of initiative, accountability, and independent judgment
• Professional manner and appearance always
• Computer skills: Microsoft Office programs.

Preferred Qualifications

• Experience in a medical or dental office
• Experience with Commercial Insurance

Physical Demands

The nature of work requires an ability to effectively communicate and exchange information with staff, supervisors, and other internal clients.

Work performed in a non-clinical office environment. Requires availability for extended hours during peak periods. Hours may change to meet business needs.

We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.