Accounting, Accounts Payable, Analysis Skills, Banking Services, Business Development, Business-to-Business (B2B), Communication Skills, Consultative Sales, Cross-Functional, Customer Acquisition, Customer Experience, Customer Relationship Management (CRM) Systems, Customer Support/Service, Customer/Client Research, Data Analysis, Exceeded Sales Goal, Finance, Financial Services, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, Onboarding, Performance Analysis, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Profit & Loss, Profit & Loss Analysis, Purchasing/Procurement, Sales, Sales Management, Sales Prospecting, Team Player, Time Management, Writing Skills
First Hawaiian Bank is currently seeking an analytical, experienced and supportive Commercial Card Account Manager to join our Corporate Card Department.
Work Schedule:
Monday - Friday 8:00AM to 5:00PM (hours may vary)
Compensation:
The annual salary range for this role is: $68,000 - $88,000 per year; commensurate with experience.
The ideal candidate will have:
- Bachelor''s degree in a business-related field or equivalent experience required
- Master's degree in Business or professional certification in commercial payments preferred
- Accounting, Finance, or Procurement knowledge
- 5+ years banking or financial services experience
- Demonstrated performance in meeting and/or exceeding sales goals and servicing Key Performance Indicators
- 5 years of experience in outside business-to-business sales; or
- 5 years of progressively responsible experience in customer service; or
- 2 years of professional experience in account payables solutions
- Skilled in data analysis, reporting, profitability analysis, and performance metric monitoring.
- Proficient in CRM systems and leveraging client data to identify growth opportunities.
- Highly proficient in Microsoft 365 suite of applications (e.g., Excel, Word, PowerPoint, and Outlook).
- Strong business development, prospecting, and consultative sales skills.
- Ability to prepare and deliver presentations, proposals, training, and onboarding support.
- Strong written, verbal, and presentation communication skills.
- Able to exercise discretion regarding confidential or sensitive information.
- Proven ability to manage competing priorities, multiple deadlines, and concurrent projects.
- Skilled at collaborating with cross-functional teams to resolve issues and enhance the client experience.
- Demonstrated ability to work independently, and drive results with minimal supervision.
- Results-oriented professional with experience achieving growth, retention, and performance objective
Responsible for driving growth of the Commercial Card portfolio through new client acquisition, increased card spend and utilization, and expansion of existing relationships. Accountable for achieving defined portfolio growth, acquisition, utilization, and relationship expansion targets while partnering across the bank to deliver value, retention, and profitability. Integrates new technologies and capabilities to maintain the Bank's position as the Hawaii market leader for card-based commercial payments.
Responsible for driving growth of the Commercial Card portfolio through new client acquisition, increased card spend and utilization, and expansion of existing relationships. Accountable for achieving defined portfolio growth, acquisition, utilization, and relationship expansion targets while partnering across the bank to deliver value, retention, and profitability. Integrates new technologies and capabilities to maintain the Bank's position as the Hawaii market leader for card-based commercial payments.