SUMMARY OF DUTIES:
Situated in the heart of North America, Ontario is Canada’s economic engine. It is about 2.5 times the size of California, home to nearly 39% of the country’s population, and generates roughly 38% of national GDP.
Ontario has a highly diversified, future-focused economy. Its globally competitive technology ecosystem is anchored in major hubs such as Toronto, Waterloo, and Ottawa, and the province is home to North America’s second largest financial services centre.
Ontario offers scale, deep talent, and clean electricity, with strengths in AI, enterprise software, clean technology, life sciences, and advanced manufacturing. It plays a central role in North American trade, integrated supply chains, and cross-border innovation with the United States.
The Government of Ontario operates a network of International Trade and Investment Offices (TIOs) in key global markets. These offices are co-located in Canadian diplomatic missions abroad and are led by a Canadian diplomat (Consul & Head of Office), supported by locally engaged staff.
TIOs are results-driven and focused on advancing Ontario’s commercial interests through three core pillars: (1) export promotion, (2) foreign direct investment attraction, and (3) supporting commercial research and development partnerships. They also support inbound and outbound visits by senior officials and executives, as well as business missions and delegations.
The San Francisco TIO advances Ontario’s interests across the Western United States, including California, Alaska, Arizona, Hawaii, Nevada, New Mexico, Oregon, and Washington.
The Commercial Assistant (Ontario) is a locally engaged employee of the Government of Canada, working in close collaboration with and reporting to the Head of the Ontario Trade and Investment Office in San Francisco.
Under the general direction of the Head of Office, the incumbent provides administrative and program support to facilitate the delivery of Ontario’s trade and investment activities within the Western United States.Duties may include, but are not limited to:
- Providing administrative support to investment attraction, trade development, and commercial R&D partnership activities
- Coordinating information and communications between the TIO, headquarters in Toronto, the broader federal Trade Team, and external partners to ensure timely, accurate, and effective information flow
- Serving as a point of contact for clients by providing information on business opportunities and relevant networks
- Planning, organizing, and coordinating logistics for meetings, business events, and high-level visits involving senior officials and executives
- Managing calendars, appointments, travel arrangements, and correspondence to support day-to-day operations
- Maintaining accurate and up-to-date records, databases, and documentation
- Providing financial and administrative support, including managing financial transactions, processing expense claims, supporting budget tracking, and maintaining financial records
- Preparing and managing documents, presentations, and reports using standard office tools (e.g., Word, Excel, PowerPoint, SharePoint)
- Supporting the implementation, coordination, and monitoring of program initiatives, projects, and activities
By supporting day-to-day operations, the position contributes to the effective functioning of the office and the successful delivery of Ontario’s trade and investment priorities.
AREA OF SELECTION:
This selection process is open to all applicants, who are residing and legally authorized to work in USA, who meet all the essential qualifications and whose applications are received by the closing date.
Please note that the Consulate General of Canada in San Francisco does not sponsor work authorizations directly or indirectly.
The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.
ESSENTIAL QUALIFICATIONS
All essential qualifications will be assessed. Methods of assessments and screening of candidates may include but are not limited to: verification of credentials, resumés and letters of presentation; interviews, exams and practical tests; presentations or other types of assessments.
Education
This position requires:
- A college diploma or post-secondary technical or professional certification from a recognized institution, attesting to a minimum of two (2) years of full-time studies, or higher, or an acceptable combination of education, training, and relevant work experience.
*An acceptable combination is defined as a minimum of two (2) years of relevant education, training and/or work experience.
Candidates will be required to provide proof of the completion of their education
Language
The following languages and proficiency level are required for this job.
- An advanced proficiency level (reading, writing, comprehension, and speaking) in English.
Experience
In order to perform the duties relevant to this job, the following experience is required:
- Minimum of one (1) year of cumulative experience providing administrative or operational support services in an office environment, including coordinating tasks (e.g., scheduling meetings, organizing travel, supporting events);
- Preparing and reviewing documents, correspondence or reports, and maintaining records, databases or filing systems.
Competencies
All competencies will be assessed. All competencies must be met prior to appointment.
- Thinking Things Through
- Initiative and Action Oriented
- Working with Others
- Written Communication
- Oral Interaction
- Focus on Quality and Detail
- Client Orientation
- Organizational & Coordination
- Research
- Proficiency in Microsoft Office 365 Suite including Word, Excel, Outlook, and PowerPoint.
*For more information on competencies: Competency Dictionary
ASSET QUALIFICATIONS
Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications
- Previous experience working in a diplomatic mission or intergovernmental organization.
- Knowledge of trade, government structures, and Canada/Ontario economic and business interests.
- Minimum 6 months of cumulative experience in client service.
- Recent* experience in financial administration (budgets, invoices, payments, reporting)
- Recent* experience in event planning and execution, as well as supporting projects, initiatives, activities, and VIP visit programs.
- Experience with the advanced use of Microsoft Office (e.g., Word, Excel, Outlook), research databases, and contacts/client management systems (e.g., eCRM, SharePoint, etc.).
- Experience using digital tools and technologies to support administrative processes, coordination, research, or program delivery
*Recent experience is defined as within the last 5 years.
Additional Comments:
We offer a competitive salary, generous leave, 12 weeks of paid parental leave and a strong benefits package that includes medical, dental, long term disability and a retirement savings plan. Please find a summary of our benefits package and information on employment eligibility at: Jobs at our offices in the United States
Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies. Canada’s strength is diversity and it has played a key role in Canada’s history and development. Because of this, the Consulate General of Canada in San Francisco values diversity, equity and inclusion in our workforce.
OPERATIONAL REQUIREMENTS
- Hours of Work: Normal hours of work of work for this position are in accordance with Locally-Engaged Staff regulations of 37.50 hours per week.
- Overtime: Willingness to work overtime on short notice.
- Location of Work: Work is performed on-site with limited flexibility for hybrid remote work.
- Travel: This position may require limited occasional travel domestically and-or internationally.
CONDITIONS OF EMPLOYMENT
Conditions of employment must be met or complied with before being appointed to a particular position and are to be maintained throughout the employment while being the incumbent of this position.
- Valid work authorization: Ability to obtain and hold a valid work authorization covering the entire employment period.
- Security screening: Obtain and maintain a Reliability Status (security level) which includes a criminal and credit background check from the Government of Canada.
HOW TO APPLY
Follow the below instructions to ensure your application can be considered.
- You must submit your application using the "Apply online" function. Only applications submitted via VidCruiter will be considered, unless a valid reason is presented and accepted prior to the closing date.
- Do not include personal data such as; age, date of birth, gender, marital status, family status, religion or a picture in your application form, CV nor cover letter (as required). Please only include information relevant to the vacancy as requested in the job poster.
- You must clearly demonstrate in answering the screening questions how you meet the education and experience factors listed in the essential and asset qualifications. You must provide specific examples to demonstrate clearly how you meet the qualifications. Global Affairs Canada cannot make any assumptions about your studies nor experience. Simply saying you have the required qualifications or listing your current duties will not be sufficient. Instead, you must provide concrete and detailed examples that clearly explain where, when, and how you gained the experience. No additional information will be sought beyond what you submit in your online application.
- Candidates may be required to upload a CV and/or a cover letter in English or French. These documents may be used as a secondary source to validate the answers to the screening questions.
- Applications which do not include all the requested documents or information and/or which are not received by the closing date will be rejected.
- Candidates who are unable to submit their application due to technical difficulties must report these to LES-E-Recruitment-WSHDC@international.gc.ca.
- Prior to the closing date. Failure to do so will result in the application being rejected.
IMPORTANT NOTES
Carefully review the following:
- Please note that the Consulate General of Canada in San Francisco does not sponsor work authorizations directly or indirectly.
- The Government of Canada has established a multiple step salary scale as well as Terms and Conditions tailored to each country’s local labor environment. The Government of Canada does not negotiate salaries. Competitive benefits in line with local practices for each country are also provided in the gross compensation package.
- Only applications submitted in one of the official languages of Canada will be accepted (English or French).
- Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
- Candidates must provide an email address that accepts email from unknown users and regularly check their email, including spam folder.
- Reference checks may be sought for candidates.
- Please note that the Consulate General of Canada in San Francisco does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
- Before an offer of employment can be made, successful candidates must provide a local residence address as proof of residence in the specified area of selection. This information is necessary to issue a letter of offer.
- We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated (during any phase of the evaluation process, please contact us at LES-E-Recruitment-WSHDC@international.gc.ca to request specialized accommodation (a modification made to the standard assessment conditions, allowing individuals with disabilities to demonstrate their abilities on an exam by removing barriers related to their specific needs). All information received in relation to accommodation will be kept confidential.
- The results of this selection process may also be used to establish one or more pools of fully or partially qualified candidates for similar term, indeterminate, part-time or full-time openings at the Consulate General of Canada in San Francisco, which might arise following the completion of this selection process.
- For Canadian citizens/residents and Canadian dual nationals, please note that it is your responsibility to enquire with the Canadian Revenue Agency about any possible taxation implications linked to an employment with the Government of Canada.