Commercial Account Manager

Loesel Schaaf Insurance Agency

Erie, PA

JOB DETAILS
SKILLS
Adobe Acrobat, Billing, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Insurance, Insurance Sales, Microsoft Excel, Microsoft Outlook, Policy Development, Presentation/Verbal Skills, Property and Casualty Insurance, Sales Management, Time Management, Underwriting
LOCATION
Erie, PA
POSTED
2 days ago

DescriptionApply today to join a respected, established agency where you can grow your career and be part of a supportive, long-standing team.About the Role:We are seeking a motivated and detail-oriented Commercial Lines Account Manager to join our team. In this role, you will serve as the primary point of contact for commercial insurance clients, managing day‑to‑day service needs while supporting policy administration, renewals, and new business efforts. This position offers eligibility for a hybrid work schedule.Key Responsibilities:Client ServiceRespond to client requests including policy changes, certificates, billing inquiries, ID cards, and claims reportingProvide coverage guidance and maintain strong client relationshipsDeliver timely, professional customer serviceAccount ManagementReview policies for accuracy and completenessResolve discrepancies and maintain proper documentationMarketing & New BusinessAssist with submissions and quotingWork with carriers to obtain proposalsSupport proposal developmentUnderwriting SupportEvaluate exposures and recommend appropriate coverageCollaborate with carriers on underwriting decisionsBilling & ProcessingHandle billing inquiriesProcess endorsements, renewals, and policy updatesRequirementsQualificationsRequired:Active Property & Casualty Insurance License2+ years of commercial or personal lines insurance experienceStrong communication and customer service skillsHigh attention to detail and organizational abilityPreferred:CISR designation (or in progress)Experience with commercial lines coverage and underwritingSkills & Competencies:Ability to work independently and manage multiple prioritiesWorking knowledge of commercial insurance products and marketsStrong written and verbal communication skillsProfessional, self‑motivated, and team‑oriented mindsetSystems & Tools:Agency management systemsCarrier websites and rating platformsMicrosoft Outlook, Excel, and PDF toolsAbout Us:Loesel‑Schaaf Insurance Agency, Inc. is an independent, multi‑line insurance agency dedicated to understanding and serving our clients' needs. For over 100 years, we've delivered innovative insurance solutions while maintaining a strong commitment to integrity and service. We take pride in our long‑tenured team, with many employees staying 15, 20, and even 25+ years. Our workplace culture emphasizes teamwork, support, and a family‑like atmosphere.Work Environment:This is a fast‑paced, client‑focused position with a high volume of service requests. Team collaboration and cross‑training are essential to success.Benefits Offered:Medical, Dental, Vision, Life, and Disability InsuranceEmployee Assistance Program (EAP)Flexible Spending Account (FSA)Voluntary coveragesParticipation in a fully‑funded retirement programEligibility for a hybrid schedule#J-18808-Ljbffr

About the Company

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Loesel Schaaf Insurance Agency