Comfort Advisor and Service Tech

One Hour Heating & Air Conditioning

Vallejo, California

JOB DETAILS
SKILLS
Best Practices, Communication Skills, Compensation and Benefits, Customer Relations, Customer Satisfaction, Customer Support/Service, Customer Training, Customer/Client Research, Detail Oriented, Driver's License, Energy Efficiency, HVAC, High School Diploma, In-Home Sales, Industry/Trade Analysis, Interpersonal Skills, Maintenance - HVAC, Maintenance Services, Problem Solving Skills, Record Keeping, Service Delivery, System Operations, Team Player, Time Management, Training Program, Training/Teaching
LOCATION
Vallejo, California
POSTED
30+ days ago
Benefits:
  • 401(k)
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
About the Role:
Join One Hour Heating & Air Conditioning of Vallejo and North Marin, CA as a Comfort Advisor and Service Tech! In this exciting hybrid role, you'll provide exceptional service and solutions to our valued customers, ensuring their comfort and satisfaction. Be part of a dynamic team dedicated to making a difference in the HVAC industry.


Responsibilities:
  • Conduct in-home consultations to assess customer needs and recommend HVAC solutions.
  • Perform routine maintenance and repairs on heating and cooling systems.
  • Provide clear and accurate estimates for service and installation work.
  • Educate customers on energy efficiency and system operation.
  • Maintain accurate records of service calls and customer interactions.
  • Collaborate with team members to ensure timely service delivery.
  • Stay updated on industry trends and best practices.
  • Deliver exceptional customer service and build lasting relationships.
Requirements:
  • High school diploma or equivalent; HVAC certification preferred.
  • Proven experience in HVAC service and installation.
  • Strong communication and interpersonal skills.
  • Valid driver's license and clean driving record.
  • Ability to work independently and as part of a team.
  • Detail-oriented with excellent problem-solving skills.
  • Customer-focused mindset and a positive attitude.
  • Willingness to participate in ongoing training and development.
About Us:
One Hour Heating & Air Conditioning has been serving the community, for over 20 years, providing top-notch HVAC solutions to our community. Our commitment to customer satisfaction and quality service has earned us a loyal customer base and a positive work environment where employees thrive and grow.
Compensation: $59,000.00 - $120,000.00 per year




Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits.  All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.

About the Company

O

One Hour Heating & Air Conditioning

Please read our story at http://www.onehourmagic.com/we-believe/our-story/ We believe in… heart and excellence. We believe your life is BETTER when you’re more comfortable. We believe if we miss our narrow appointment window for ANY reason, you don’t pay a DIME for our service. We believe in service till 10pm, because we think we should be available when it’s convenient for YOU, not the other way around. We believe in Super Sealing your air ducts, so you air condition your HOME, not your attic. We believe happy employees MAKE happy customers. We believe that when you give people choices, they’ll make the best decision for themselves. We believe you should NEVER be uncomfortable in your own home. We believe our Comfort Club’s annual maintenance, 24 hour guaranteed service and 30% off repairs for $19.95 a month gives you WAY more than what you pay for. We believe if you don’t love great movie quotes, then frankly my dear, we don’t give a damn. We believe what YOU say about us is our best advertisement. We believe that without HEART, there can be no EXCELLENCE.
COMPANY SIZE
50 to 99 employees
INDUSTRY
Construction - Residential & Commercial/Office
WEBSITE
http://www.OneHourMAGIC.com