Accounts Receivable Management, Dental Insurance, Parts Sales, Performance Metrics, Product Reviews, Quality Control, Resolve Customer Issues, Retirement Plan, Team Lead/Manager
LOCATION
Pittsburgh, PA
POSTED
3 days ago
Job description
Diehl Collision Centers is growing! We need your help!
Diehl Collision has a position open for a Collision Center Manager. This is a fantastic opportunity for the right candidate with great pay, fantastic benefits and a comfortable and fun work atmosphere. Apply today and see the Diehl Difference!
Responsibilities:
Quality Control
Meeting and exceeding DRP objectives
Manage estimators, csr, and techs
Manage Accounts Receivable
Manage Open ROs
Maintain proper amount of work in process
Set and meet monthly top line sales goals
Update customers on the process of their repair
Review final product with customer
Handle any customer complaints
Manage team including recruiting, hiring and termination
Work together with the sales, parts and service departments
Maintain a clean work environment including a clean shop and tools
Minimize and track any waste, including rework
Maintain proper KPIs for Labor, Parts, Sublet and Material