College Work-Study Academic Success Center Assistant

College Work-Study Academic Success Center Assistant

Salary

See Position Description

Location

Campus - To be determined by department, MI

Job Type

College Work Study Student

Job Number

202301273

Department

Learning Resources and Library

Division

Academic Success Center - Learning Center

Opening Date

07/17/2026

Closing Date

8/7/2026 11:59 PM Eastern

Bargaining Unit

NBU - CWS

Salary Range

$16.08 per hour

Position Level

N/A

Working Hours and/or Working Conditions

To be determined by the department, not to exceed 25 hour per week.

Knowledge, Skills and Abilities

Professional courteous and extensive customer service skills with concentrated attention to individual needs. Must maintain confidentiality of students and Academic Success Center documentation. Ability to create and maintain a positive environment conducive to learning and student success. Excellent communication skills required to successfully interface with diverse populations, including those requiring Student Access Services. Must be detail-oriented and computer literate with keyboard skills. Must be familiar with Windows applications, particularly Outlook and Word.

Supervision

SUPERVISION RECEIVED: Reports to the Academic Success Center Manager or area administrator as appropriate. SUPERVISION GIVEN: None.

• Description
• Benefits
• Questions

Job Function

Provide assistance with academic support and informational needs to students, faculty and staff.

Now hiring for the Fall 2026 semester

All applicants MUST meet the following criteria or will be marked disqualified:

• a current student at Macomb Community College taking AT LEAST 6 credit hours.
• currently have a work-study award given by Financial Aid - If you have not received an award or are not sure, fill out and submit this form and contact finaid@macomb.edu with questions.

Job Responsibilities

• Implement Academic Success Center policies and procedures relating to academic support and test administration.
• Provide direct assistance to accommodate client needs.
• Answer questions regarding Departmental and College-wide services and events; routes students and staff appropriately.
• Interfaces with other Student Service areas of the College.
• Answer telephones; route inquiries to appropriate departments and employee.
• Facilitate student testing procedures as assigned with great attention to detail.
• Ensures eligibility for, and delivery of, individualized ADA requirements as appropriate.
• Maintain order in the Academic Success Center, Testing Room and Computer Lab.
• Perform opening and closing procedures.
• Troubleshoot copy machines and printers.
• Compile, record departmental data and file documents.
• Facilitate information between departments; oversee deposits, deliveries and appropriate inventories of operating items.
• Distribute mail and prepare mailings.
• Provide support to full-time staff as required.
• Participate in departmental trainings.
• Represent MCC to the community.
• Perform other duties as assigned.

Education

High School graduate or GED equivalent; pursuing associate degree.

Qualifications

Is an active student taking at least 6 credits with an eligible work-study award.

To request a work-study award, students must submit this form to finaid@macomb.edu.

This position is not eligible for benefits.

01

Are you a Macomb Community College student enrolled in 6 credit hours or more towards your academic program for the semester you are applying to?

• Yes
• No

02

Did you fill out a FAFSA form (Free Application for Federal Student Aid) for the 2026 - 2027 Academic Year?

• Yes
• No

03

Do you have a work-study award for the semester you are applying for? *If your response is no, please copy this link in your browser, fill out a work study request form, and upload to your financial aid documents in My Macomb: https://my.macomb.edu/page/2656?SearchId=671563

• Yes
• No
• Unsure (reach out to workstudy@macomb.edu)

Required Question

Employer Macomb Community College

Address 16000 Hall Rd

Clinton Township, Michigan, 48038

Phone 586-445-7885

Website https://www.macomb.edu/human-resources/index.html