A Day in the Life:
The Collections Supervisor is responsible for leading a team of Collection Specialists, which ensures the timely recovery of outstanding balances, maintaining compliance with company policies and legal regulations, and driving continuous improvement in collection processes and metrics. This position requires strong team leadership skills and excellent communication abilities.
We expect the starting salary to be around $60,000; the actual salary will be determined based on years of relevant work experience.
What You'll Do:
• Supervise and provide guidance to direct reports, such as monitoring performance, setting goals, and conducting regular performance evaluations. • Develop and implement effective strategies to ensure timely and accurate payment of outstanding invoices. • Maintain accurate and up-to-date records of all collection activities, including payment arrangements, disputes, and adjustments. • Communicate with customers and business partners to address payment discrepancies, resolve issues, and negotiate terms. • Oversee the workflow as it relates to system interfaces, month end close, billings, adjustments, discrepancies, and disputes. • Analyze AR aging reports and proactively identify delinquent receivables, taking appropriate actions to ensure timely resolution. • Collaborate with other departments, such as Sales, Customer Service, Accounting, and Technology to streamline internal processes and improve overall AR management. • Stay updated on industry's best practices, regulations, and legal requirements related to collections, and ensure compliance within the team. • Prepare and present regular reports to management, providing insights into collection performance, trends, and areas for improvement. • Lead and perform QA testing and collaborate with internal departments on various company initiatives. • Foster a positive and productive work environment, promoting teamwork, professionalism, and a customer-centric approach. • Implement and utilize collection software and tools to streamline processes and improve efficiency. • Support cross-functional initiatives with finance, operations, and customer service team. • Effectively handle pressure in a fast-paced environment and prioritize tasks to meet deadlines and business objectives.
What We're Looking For:
• Bachelor's degree in Business, Finance, Accounting, or a related field preferred • Minimum of 2 years experience in collections, accounts receivables, or a related field. Prior leadership experience preferred. • Experience with collections procedures, credit policies, and financial regulations • Ability to interpret data, generate reports, and identify trends • Ability to collaborate with internal and external stakeholders across multiple functions and locations • Detail-oriented approach and commitment to maintaining accurate records • Proficiency in Microsoft Office tools; emphasis with Excel and Access
What You'll Get:
• Up to 40% off the base rate of any standard Hertz Rental • Paid Time Off • Medical, Dental & Vision plan options • Retirement programs, including 401(k) employer matching • Paid Parental Leave & Adoption Assistance • Employee Assistance Program for employees & family • Educational Reimbursement & Discounts • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness • Perks & Discounts - Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills, and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Hertz is the largest worldwide airport general use car rental brand, operating from approximately 10,090 corporate and licensee locations in approximately 145 countries. Our Dollar and Thrifty brands have approximately 1,400 corporate and franchise locations in approximately 75 countries. Hertz is the number one airport car rental brand in the U.S. and at 130 major airports in Europe. Hertz is an inaugural member of Travel + Leisure's World's Best Awards Hall of Fame and was recently named, for the thirteenth time, by the magazine's readers as the Best Car Rental Agency. Hertz was also voted the Best Overall Car Rental Company in Zagat's 2013/14 U.S. Car Rental Survey, earning top honors in 14 additional categories, and the Company swept the global awards for Best Rewards Program and Best Overall Benefits from FlyerTalk.com. Product and service initiatives such as Hertz Gold Plus Rewards, NeverLost®, and unique cars and SUVs offered through the Company's Adrenaline, Prestige, Green Traveler, and Dream Car Collections, also set Hertz apart from the competition. Additionally, Hertz owns the vehicle leasing and fleet management leader Donlen Corporation and operates the Hertz 24/7TM hourly car rental business. The Company also owns a leading North American equipment rental business, Hertz Equipment Rental Corporation, which includes Hertz Entertainment Services. More information about the Company can be found at www.abouthertz.com.
Learn more about Hertz by visiting www.hertz.com
Hertz is an Equal Opportunity Employer.