Collections Specialist

trak group

West Chester, OH

JOB DETAILS
LOCATION
West Chester, OH
POSTED
30+ days ago

Collections Specialist

Setting/Hours: 100% In-Office | 7a-4p/8a-5p

Join trak group in partnering with a growing client in West Chester, Ohio that’s expanding its Shared Services team. 

Responsibilities:

  • Manage business-to-business accounts by following up on past-due balances and supporting timely payment resolution

  • Communicate with clients to send invoices, coordinate payment plans, and maintain positive working relationships

  • Partner closely with internal leadership to ensure alignment on collections strategy and account status

  • Operate within a professional, customer-focused environment that emphasizes relationship-building over aggressive collections tactics

  • Utilize ERP systems to track account activity, with flexibility for candidates experienced in various platforms

Qualifications & Skills:

  • Prior experience in B2B collections or accounts receivable

  • Strong communication and customer service skills with a professional approach

  • Ability to manage follow-ups, stay organized, and maintain consistent client interactions

If you're ready to take the next step in your career and want to make an impact, partner with trak group to explore this opportunity.

About the Company

t

trak group

trak group, established in 1972, is proud of its impeccable reputation as a professional recruiting and staffing firm. trak has demonstrated an unmatched level of expertise and success in the industry, and takes great pride in its A+ rating from the Better Business Bureau.

trak has been awarded “Best Places to Work” by the Business Courier three consecutive years; following the third and final nomination, trak was respectfully awarded with “The Best of the Best”. We continue to hold the Consumers’ Choice Award for Business Excellence and the “SPECTRUM Award” for Service Excellence from City Beat News indicating a 5-star customer service rating. Six of our employees have been inducted into the prestigious “International Hall of Fame” and four carry national certifications lending to their dedication and passion for our industry.

Specializing in direct hire, alternative hire and contract opportunities, trak is currently partnering with over 300 client companies in the Greater Cincinnati and Northern Kentucky Area. Because we are proud of our process, we take time to source, screen and evaluate each candidate. Our placement fields include office support, customer service, accounting and finance, operations, management, human resources, sales and marketing, engineering and supply chain management.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1972
WEBSITE
http://www.trakcincy.com/