Collections Specialist - Remote

As a Collections Specialist at Valleywise Health, youll play a hands-on role supporting our Patient Financial Services department under the supervision of the Credit/Collections leadership team. In this role,youll assist in payment collectionefforts,protectingand recovering financial assets by monitoring accounts receivable, collecting delinquent accounts, and making payment arrangements. Why Youll Love Working With Us: Professional Growth: Valleywise Health is the largest teaching hospital in the valley. Opportunities exist for continuing education, advanced certifications, and exposure to the latest technologies. Supportive, Specialized Team: Join a warm, highly skilled group of physicians, nurses, and professionals dedicated to excellence in healthcare. Competitive Benefits: Robust compensation, 100% matched Pension retirement plan, comprehensive health coverage, paid time off, and more. Hourly Pay Range: $16.87 - $24.88 This is a REMOTE opportunity. Qualifications Education: Requires a high school diploma or GED. Experience: Must have a minimum of one (1) year of progressively responsible billing and/or collections experience demonstrating a strong understanding of the required knowledge, skills, and abilities. Prefer experience in a hospital setting. Knowledge, Skills, and Abilities: Must understand the content of the billing and services that the hospital offers and bills. Prefer knowledge of managed care contracts, commercial, work comp, government, and self-pay collections. Must be able to communicate effectively with the patients, and any other outside agency either verbally and/or written. Must have an understanding of healthcare billing guidelines. Needs organizational, time management, and analytical skills. Need system knowledge of HIS systems, Excel, Word, and Access database. Requires the ability to read, write, and speak effectively in English.